Claims Representative II, APD, Long Haul Trucking
Intact Financial Corporation
Toronto, Ontario, CAN
4d ago

About the role

As part of our Long Haul Trucking Claims team, you will be responsible for investigating routine and complex Physical Damage and Cargo claims to ensure a prompt and fair settlement.

This position can be based in any of the following Intact offices across Canada :

Ontario : Mississauga / Toronto (700 University Avenue) / Ajax / Richmond Hill / Ottawa

Atlantic : Dartmouth NS / Moncton NB / St John’s NL

West : Edmonton AB / Calgary AB / Vancouver BC / Victoria BC

What you’ll do here :

  • Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable
  • Communicate in a timely and respectful manner with the customer, brokers, claimants, lawyers and other insurers to resolve claims.
  • Investigate and settle Cargo and environmental losses
  • Manage losses throughout Canada and US
  • Ensure all cases are clearly documented and meet any or all legislative requirements
  • Collaborate with our Bodily Injury team on significant losses to mitigate exposure
  • What you bring to the table :

  • A college diploma or a university degree is an asset
  • Completed or are working toward a Chartered Insurance Professional (CIP) designation
  • Ability to handle or oversee moderate to complex claims
  • Ability to communicate and negotiate effectively
  • Excellent customer service skills
  • Strong analytical and decision-making skills
  • A friendly and positive attitude
  • Excellent time management skills
  • Knowledge of the provincial legislation governing auto insurance
  • Atlantic Provincial Licenses an asset(not required)
  • Quebec Provincial Licenses (or willing to obtain the required certifications from Quebec’s Insurance regulatory) an asset
  • Bilingual English and French both written and verbal (an asset)
  • This role is eligible for employee referral bonus. #myReferrals1000

    What we offer

    Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

    A financial rewards program that recognizes your success

    An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

    An extensive flex pension and benefits package, with access to virtual healthcare

    Flexible work arrangements

    Possibility to purchase up to 5 extra days off per year

    An annual wellness account that promotes an active and healthy lifestyle

    Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

    A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

    Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

    Inspiring leaders and colleagues who will lift you up and help you grow

    A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

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