Are you a technical IT business analyst who thrives in a fast paced and ever-changing environment? If so we’d love to hear from you as a key global SaaS client of ours is looking for a Jr.
Business Analyst at their Toronto Office! Great compensation and benefits!
To support the Business Analysts in capturing client requirements for configuration of our product in accordance with the company vision, ensuring that the implementation of our product is done in accordance with company best practices and supporting in writing technical specifications.
To strengthen stakeholders relationships by delivering our product to our customers whilst executing to the purple standard.
A major part of this role will be working as part of the project team to support the delivery of solutions using our award winning services and working with more Senior BAs to provide clients with technical support and guidance.
The Junior BA will work closely with other BAs and Project Managers to assist in the effective delivery of projects by understanding the client’s requirements, systems and processes.
This will include :
Supporting the Delivery Team to ensure that projects are delivered on time and to budget;
Writing and collating user stories and continue to manage the user stories through to delivery;
Configuring the company products to satisfy client requirements;
Supporting the client and logging bugs with the development team during the user acceptance testing process, accurately and efficiently executing test plans, assembling and documenting all test results and re-testing as necessary
Communicating with internal colleagues to understand the needs of the department;
Understanding project plans and able to appropriately apply comments / feedback;
Adhering to project standards defined by project management and proactively carrying out project support / administrative functions.
Establishing responsible deadlines and personal work plans and manage time effectively.
Time Allocation :
20% capturing business needs and requirements
20% supporting testing.
15% understanding end-user requirements,
5% dependency management / business process mapping
Guidance Received :
Our internal mentoring program will give the Junior BA the relevant training and guidance on our products and organization.
The Junior BA will receive mentoring from more senior BAs, and attend client calls and visits in order to help gather requirements and understand individual accounts, giving them the opportunity to put forward their own suggestions to add to agreed solutions.
Methodical approach to documentation
Ability to manage multiple tasks and see them through to completion
Exceptional communication skills, both verbal & written
Ability to manage own time and prioritize accordingly to deliver for internal and external parties to tight deadlines
Knowledge of API-drive and SaaS-based technology solutions
Knowledge of POS systems
Experience in delivering projects to success
Developing and implementing business processes and other services
Experience in coupons, loyalty and stored value
Software and website testing
Key Competencies Required :
Able to work autonomously
Adaptability to Environment
Focusing on the Customer
Delivering within the time plan
If this sounds like you, please send your resume in confidence (along with a short outline on why you’re a great fit) to Sebastian Pavlovec : sebastian summitsearchgroup.com
Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.