Community Worker - United Sisters
Pinecrest Queensway Community Health Centre
Ottawa, Ontario
1h ago

Who are we?

Pinecrest-Queensway Community Health Centre is an innovative community based, multi-service center. We strive to meet the needs of the diverse communities we serve.

We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who are most vulnerable and at risk.

PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process you require an accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary

The Community Worker(s) (United Sisters) report(s) to the Community House Coordinator and works closely with the community houses, community-based programming and community members in low-income housing communities in PQ’s catchment area.

The Community Worker is responsible for planning and facilitating programming for girls aged 10-15 years with the goal of developing leadership skills, encouraging volunteerism and civic engagement.

This position requires excellent planning / in person facilitation skills and, during COVID, a strong ability to deliver programming using various online communication platforms.


  • Involve participants in identifying their needs and interests.
  • Create a supportive environment for girls, 10 to 15 years, from diverse backgrounds.
  • Plan and lead (virtual) program activities which develop self confidence, social and life skills of participants.
  • Develop, and implement / facilitate workshops and programming which meet the identified needs of the participants.
  • Participate in the development and implementation of special projects such as youth conferences and events.
  • Promote the United Sisters program, events and special projects - outreach, flyers, social media etc.
  • Provide information and access to community resources for participants.
  • Provide virtual and in person programming.
  • Administration

  • Participate as an active team member in project staff meetings, partner and agency meetings as appropriate.
  • Participate in regular supervision meetings.
  • Liaises with pertinent community partners and community members.
  • Maintains records for petty cash, program participation forms, crisis interventions / referrals, and program evaluation.
  • Supports the writing of interim as well as final reports.
  • Other duties as assigned.
  • Common Responsibilities

  • Working in a manner that preserves confidentiality and seeks to minimize risk in keeping with Privacy and Confidentiality Policies and Procedures.
  • Working in a manner that incorporates health promotion and recognizes the determinants of health.
  • Incorporating and strengthening collaborative and interdisciplinary teamwork.
  • Respecting and valuing the diversity of communities and individuals.
  • Contributing to the Centre’s activities to collect, analyze and report on data and relevant information, and participate in research.
  • Maintaining competence, and where applicable, a professional license to practice.
  • Supporting the Centre’s student and volunteer placement programs.
  • Promoting awareness of and participation in Centre activities.
  • Contributing to the Centre’s work by participating in meetings and committees.
  • Working during both regular and extended hours of operation in locations identified by the Centre.
  • Contributing to the Centre’s practices of hiring, orienting and training of staff.
  • Contributing to the Centre’s efforts to secure and maximize resources for current and new programs, services and activities.
  • Participating in the Centre’s efforts to enhance its capacity through staff development.
  • Working in a manner that supports the Centre’s Occupational Health and Safety Policies and Procedures.
  • Qualifications

  • Degree or diploma in health or social services, youth and childcare worker, or equivalent combination of education and experience.
  • Experience creating a safe and inclusive environment, including virtual environments.
  • Training and experience in-program planning, group facilitation and leadership development.
  • Training / experience in group facilitation including virtual programming on a variety of platforms including ZOOM, Google Meets.
  • Experience working with high risk youth
  • Knowledge of Adolescent Development.
  • Excellent communication skills.
  • Knowledge of community resources.
  • Fluency in English essential, fluency in Somali or Arabic or French a strong asset, other languages also desirable.
  • Valid driver’s license and access to a vehicle.
  • Position may require some remote working. Access to reliable internet outside of work an asset.
  • Valid First Aid and CPR (level C) required.
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