Customer Service Coordinator
King Furniture Australia Pty Ltd
Location: Vancouver , Australia
1d ago

This is King Living.

King Living is a business built on style and substance.

Across departments and countries, we all share the same goal : to make every home a better, more liveable environment. Together, we see possible.

If you are the type of person who strives for better, imagines bigger and thinks differently, then we want to hear from you.

Reporting to the Showroom Manager, our Customer Service Coordinator provides advice to the customer over the phone in relation to our products and warranty claims.

This is a fantastic opportunity to advance your career with a rapidly growing, fully Australian owned company! There is plenty of opportunity for professional growth for the right candidate.

Your key responsibilities include :

  • Receiving inbound phone calls and understanding the customer's concern
  • Processing of customer service orders
  • Providing a high level of customer service
  • Data entry- issues, customer details, customer requests
  • Skills and attributes required :

  • Outstanding communication skills both verbal and written
  • Excellent phone manner
  • Understanding of SAP desirable
  • A strong & professional work ethic
  • Self-motivated
  • Attention to detail
  • Well presented
  • If you have a positive attitude and are looking to join a global business with a friendly & dynamic team culture, then we'd love to hear from you.

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