Account Manager
Real Estate Webmasters
Vancouver, Canada
4d ago

REW is looking for an experienced, proactive sales professional to join our high tech, high performing team, who will contribute to the ongoing success of Real Estate Webmasters sales organization.

What you bring :

You have high standards, are motivated to learn and grow, and enjoy the challenge of working with your clients to build their business.

You have strong work ethics and are accountable to your commitments.

What you will get in return :

REW values excellence and recognizes achievements. Results are rewarded by competitive compensation, comprehensive benefits, and amazing opportunities / projects.

From time to time, we may ask for you to step in and step up to support your team, working business hours and then some to foster your experience and growth.

We appreciate and provide rewards for your extra efforts.

As a hybrid workplace, we understand flexibility is important, and offer the opportunity to work remotely. You will work with an amazing team (REW team members are the BEST), who always strive to make a difference, and consistently live our core values : Always be Awesome, Customer Success, and Innovation.

Key Responsibilities :

  • Manage and maintain current client book of business
  • Engage clients for add-on and complementary products and services
  • Meet or exceed individual monthly sales targets / goals
  • Track client interactions in Salesforce CRM
  • Establish and maintain positive customer relationships
  • Resolve customer issues in a timely manner to ensure satisfaction
  • To be successful in this role you will have :

  • 3 years experience in a fast paced sales environment
  • Well-refined organizational skills, ability to multitask, self-starter
  • Ability to learn new applications for solutions which impact client business
  • Excellent communication skills, ability to express yourself in a clear, and concise manner while maintaining a professional tone
  • Passion for personal development, self-motivation and a willingness to take initiative to grow your skills and enhance your industry knowledge and expertise
  • Integrity and a passion for building success by developing relationships with your clients
  • Preferred Experience :

  • Experience working in Salesforce or other CRM
  • Experience selling SaaS products, consultative selling style
  • Basic understanding of websites, visual (front-end) and administrative (back-end)
  • Experience working with Google Suite, DocuSign
  • If you are a relationship builder, passionate about technology, and get excited about helping your clients succeed, this may be the role for you.

    The competencies required for you to be successful in this role are :

    Considers, prioritizes, and takes action on the needs of both internal and external customers to demonstrate Customer Focus.

    The Account Manager will be relied on to actively solicit internal / external customer feedback in order to improve business relationships, always striving to provide additional value to the customer experience for Communication competency.

    The Account Manager is able to work effectively in both ordered and occasional unstructured environments. Additionally, success in this role requires Flexibility and Adaptability competencies such as adjustment in thinking and behavior to adapt to role, scope, and work environments and the ability to proactively look for signs of risk and opportunity in the future.

    The Account Manager excels with the ability to develop and maintain internal and external trusting, professional relationships.

    This also includes using listening and understanding to build rapport to demonstrate the Relationship Building competency.

    The Account Manager will be relied on to effectively interact with people of diverse backgrounds and earns a reputation as a neutral, approachable professional with internal and external clients.

    Real Estate Webmasters :

    Real Estate Webmasters knows what it takes to create a phenomenal online experience and achieve incredible results. With 14 years' experience working exclusively within the real estate sector, REW has partnered with top brands, elevating their digital presence and increasing their success.

    Client products & services offered by Real Estate Webmasters include Websites, CRM, Databases, Apps, Property Listing Data Integration, Lead Generation, Search Engine Optimization, and Pay Per Click Advertising.

    REW's Clients include individual agents, brokers, teams, and enterprise brokerages; all of whom may choose to have Property Listings data displayed on their websites.

    Our Values :

    Customer Success : we focus on helping our Clients (realtors) be successful.

    Innovation : we have an open mind and look toward doing things differently or better in our products and processes.

    Always be Awesome : we are helpful and supportive and kind in how we treat each other.

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