Customer Service Representative - Alberta Branch
PSAV
Calgary, Alberta, Canada
3 months ago

Sales Assistance

  • Process all call-in orders; drop off accounts and PSAV hotel requests. Assist Sales team in processing bids and proposals;
  • work closely with team members to develop new business. Prospect and develop new drop off business.

    Equipment Set Up and Delivery

    Assist with the set up and operation of AV equipment as needed. Work with the warehouse coordinator to expedite deliveries of AV equipment.

    Billing

    Process all billing and receivables after completion of event. Process payments.

    Reporting

    Assist leadership team with aging reports and collections

    Required Skills

  • 1 to 2 years customer service experience, within audio-visual or related service industry is highly preferred
  • Demonstrated ability to work in a fast paced, high volume environment while being able to think creatively and effectively solve problems.
  • High degree of commitment to service excellence.
  • What you can expect :

  • Comprehensive benefits
  • RRSP Matching plan
  • Training ( self-paced and instructor lead)
  • PSAV is an equal opportunity employer that values diversity and inclusion. We are committed to providing barrier-free and accessible employment practices.

    PSAV will provide accommodation to people with disabilities upon request throughout our recruitment process.

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