Switchboard Operator
St. Mary’s General Hospital
Kitchener, Ontario, Canada
6d ago

Position Description

For more than 90 years St. Mary’s General Hospital has fostered a culture of innovation, compassion and respect. With this vision, St.

Mary’s has developed an environment that inspires people to perform to the best of their ability. Passion, excellence and innovation are deeply embedded in all we do.

St. Mary’s uses these principles to foster a healthy, supportive work environment that cares for the well-being of our community -

mind, body and spirit. When you join St. Mary’s, your contribution will make a positive impact to the quality of life for patients and families.

In addition, you will join a team dedicated to making St. Mary’s the safest and most effective hospital in Canada.

New employees must provide documentation of a 2-step TB screening, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at St.

Mary’s General Hospital. No staff will be allowed to start work without clearance through Employee Health and Wellness.

Switchboard Operators answer and relay all incoming, outgoing and inter-departmental calls that need to be transmitted through the central switchboard system.

Those in this role greet visitors, respond to general enquiries, perform basic clerical functions, and complete / distribute various documents related to these functions.

What You'll Do

  • Operate "Meridian Option 61C" Switchboard
  • Direct visitors / patients / hospital personnel
  • Maintain Patient Index File
  • Page Hospital Codes
  • Maintain and operate hospital emergency and alarm system
  • Other duties as required
  • Position Requirements

  • Minimum Grade 12 Diploma
  • Average keyboard skills
  • Excellent communication and interpersonal skills
  • Able to work with minimal supervision
  • Must have a positive work record and good attendance
  • Preference will be given to applicants with the following additional qualifications :

  • Previous switchboard experience
  • Application Instructions

  • As per the collective agreement, the internal recruitment process will be completed prior to the consideration of external applications.
  • Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. SMGH requires all new hires to submit a Valid Criminal Record Check that may include a Vulnerable Sector Screen prior to start date.

    SMGH is committed to complying with the Accessibility for Ontario’s with Disability Act (AODA) to provide an inclusive barrier free workplace.

    We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process.

    Should you require this accommodation, please contact the HR Administrator, 519-749-6578 ext. 6669.We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted.

    Due to the volume of applications we receive, we are unable to confirm the receipt of individual applications.

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