Bilingual Receptionist Moen
Jones Lang LaSalle
Mississauga, ON
10h ago

PLEASE NOTE THAT BILINGUALISM IN FRENCH & ENGLISH IS A MANDATORY REQUIREMENT FOR THE ROLE

About JLL

JLL (NYSE : JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions.

In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.

3 billion, operations in over 80 countries and a global workforce of nearly 92,000 as of June 30, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives.

You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours.

Achieve your ambitions join us at JLL!

POSITION OVERVIEW

The Receptionist will provide administrative / receptionist support duties in accordance with company policies & procedures, and in keeping with the client and Site Manager / Assistant Facility Manager requirements, assist in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.

RESPONSIBILITIES : Client Relationships

Client Relationships

  • Proactively develop and maintain client relationships ensuring that expected service levels are achieved.
  • Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.
  • Deliver an exceptional quality of service, as reflected by client feedback.
  • Service Delivery

  • Support the day to day delivery of services on site in accordance with all agreed policies, procedures and contract scope.
  • Enhance the client experiences by providing exceptional customer service
  • Manage sign in process for clients and visitors with professionalism and hospitality
  • Provide high-level administrative support to employees and allowing way-finding and amenities within the building, neighborhood amenities, and organizational information
  • Handle incoming and outgoing calls including distribution of any messages.
  • Receive, inform and guide visitors including coordination with Client employees.
  • When applicable, maintain conference room booking schedules to maximize efficient use of space
  • Responsible for maintaining all contact list including suppliers / contractors
  • Responsible for management, maintenance and upkeep of the front office / reception area clean and presentable at all times
  • Track all badges that are distributed for both vendors and employees
  • Provide assistance in general administrative activities and any other duties as assigned by Facilities Management team including travel requests & booking arrangements
  • When applicable, assist with mailroom and perform associated functions including management of mail service and courier contractors
  • Participate as a key team member in responses to emergency situations
  • Support delivery of site amenities and programs as directed, including but not limited to : reception, janitorial, mail and courier services, materials store, document management, copy services, and shipping programs.
  • Coordinate and manage special requests for workplace services that are outside of the routine services provided.
  • Any other activities to support JLL and / or site operations, including, but not limited to : moves / reconfigurations, events, safety or sustainability practices
  • Finance / Cost Control / Profitability

  • Seek ways to constantly reduce costs and improve operational standards.
  • Ensure compliance within delegated financial and contractual authorities.
  • Leadership / Teamwork

  • Actively support an environment of teamwork, co-operation, performance excellence and personal success.
  • Participate in the individual performance management program, and personal development planning process.
  • Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements and participating in company activities.
  • QUALIFICATIONS :

  • Good communication, organization and problem solving skills.
  • Ability to adequately perform required job functions including being able to lift, bend and move in such a way as to perform job tasks in a safe and approved manner.
  • Ability to work independently with little supervision.
  • Self-motivated; confident, energetic and flexible.
  • WHAT YOU CAN EXPECT FROM US

    We’re an entrepreneurial, inclusive culture. We succeed together across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

    Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay.

    We’ll offer you a competitive salary and benefits package.

    With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

    JLL IS AN EQUAL OPPORTUNITY EMPLOYER

    JLL is an equal opportunity employer and committed to recruiting, developing and maintaining a diverse workforce in compliance with all applicable Human Rights legislation.

    The Company will endeavor to make reasonable accommodations up to the point of undue hardship, for disabilities made known to it by its employees and applicants.

    If you are applying to a position in Canada, accommodations for applicants with disabilities or other grounds protected by human rights legislation are available upon request for candidates taking part in all aspects of the employment selection process.

    For all internal and external applicants who require accommodation in the recruitment and selection process please contact Careers.

    Canada am.jll.com for assistance / support. Applicants must complete all required steps in the application process, including providing a Resume / CV, in order to be considered for this position.

    JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

    We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

    We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

    We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    For additional details please see our career site pages for each country.

    For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

    Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

    If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at Accommodation.

    Reques am.jl..com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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