Engineering Manager - IS
Manulife
Waterloo, ON CA
4d ago

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

Does change excite you? Do you want to be part of the team that redefines how we get work done? We are changing the way we develop and we want you to be part of it! We are growing our Individual Insurance Team, with the mandate to power world-class customer and employee experiences through software and engineering skills.

The customer is at the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering engineers with the resources to solve critical problems for the future of the business, which is why we need you.

We are seeking a self-motivated, strong technical leader, who is obsessed with delivering value, are forward-thinking, and excited to see the successful implementation of the products they deliver.

As an Engineering Manager, you will :

  • Collaborate with product managers, software engineers, and operations engineers to uncover pain points and opportunities to deliver new business value through software
  • Collaborates with Subject Matter Experts across various topics to understand implications on Manulife's technology strategy
  • Deliver an exceptional user experience to our customers, through the delivery of products and services with strong and extendable architectural design
  • Guide the development of engineering staff within your team
  • Maintain and support these services, with accountability for production reliability and usage, and the delivery of new functionality
  • Influence and lead discussions with our strategic business partners to advance our solutions and deliver value sooner
  • Be the conduit to our team realizing the strategic vision of Manulife’s technology stack
  • Ensure progress against important milestones where consistent and coordinated implementation is required
  • Maintain a perspective on impact of change on patterns required for implementation
  • Translate requirements for multi-disciplinary, complex programs into technical specifications applicable across a broad range of projects
  • Evaluate and define existing technology standards to ensure compliance with program-level requirements
  • Work with partner teams to redesign process flows when necessary
  • Track emerging technology and policy trends that might affect day-to-day operations
  • Often exceed purpose and quality requirements
  • Have positive impact to specific organizational entities, and understand the nature of impact
  • Consistently have a strong impact on the success of a team
  • You will bring and continuously build upon the following skills :

  • An entrepreneurial spirit and comfort working within a rapidly changing startup environment; you love the challenge of working on a small team and being part of a larger movement to change the engineering culture of an enterprise
  • Awareness of full technology stack
  • Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
  • Engineer development and have a passion for growing staff within the organization
  • A capacity for constant learning from both success and failure, remaining open to change and continuous improvement
  • Excellent organizational and problem-solving abilities that enable you to manage through creative abrasion
  • Strong verbal and written communication with the ability to effectively articulate and communicate technical vision, possibilities, and outcomes across all levels in the organization
  • Experience with large scale software delivery and / or Agile transformation at scale in large enterprise organizations
  • If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.

    About Manulife

    Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

    We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

    At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers.

    As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.

    4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years.

    With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.

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