Why Tutor Doctor Care Centre?
Our Care Centre is located in Etobicoke, at the Tutor Doctor Headquarters. Our Headquarters supports 200 franchises in over 15 countries.
The purpose of the Care Centre is to provide a positive client experience with all of our callers while offering and scheduling a free consultation.
What we offer at our Care Centre
Enjoyable working environment
Skills training by means of many courses
Incentives based on performance targets
Benefits after completion of probation
Handle inbound and outbound calls
Convert inbound and outbound leads into consultations
Accurately record lead details into the system and document all call information
Multitask; manage multiple calendars (Google)
Fluent in English and Mandarin
1-2 years of customer service experience - sales / retail industry preferred
Willing to work Monday to Friday 11am-7pm or 12pm-8pm
Strong attention to detail
Problem solving and reasoning skills
Strong computer skills
A team player
We thank all applicants for their interest in this job opening; however only those considered suitable for the position will be contacted.
Please do let us know if you require special accommodation during any stage of the hiring process.