Bilingual Reservations Agent
PAL Airlines
St. Johns, NL, CA
1d ago

Job Duties

  • Quote fares and book flights for customers;
  • Provide customers with necessary information connected with flights;
  • Communicate with customers to determine individual needs;
  • Must make use of excellent communication and sales skills;
  • Respond to cargo inquires providing freight quotes, fares, reservations, revenue reporting, sales reporting, lost and damage bag reporting, and answering phones;
  • When necessary, identify and implement solutions to meet evolving industry and customer needs;
  • Other assigned duties as required.
  • Qualifications :

  • Must be bilingual in French and English
  • Completion of secondary schooling in a related field Is preferred
  • Collage diploma in a related field is preferred
  • 1+ years of customer service experience is required
  • 1+ years in a sales role is required
  • Experience in Travel and Tourism is preferred
  • PAL Airlines

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