Our client in the Mississauga area is currently seeking a Bilingual English / French Customer Service Representative to join their growing team! This is a great opportunity for someone who thrives in providing excellent service to their customers.
Flexible benefits package
RRSP matching program
3 weeks' vacation plus 2 personal days
Growth opportunity within the organization
Opportunity to work remotely 1-2 days per week
Discount on company products
Provide outstanding service to both internal and external customers in French and English
Responsible for receiving and processing inbound calls, faxes, emails, chat function, repair and technical inquiries from both customers and field sales personnel
Demonstrate strong knowledge of the company’s online website to increase overall customer base, drive online sales, and troubleshoot online customer issues
Ensure effective time management to provide quality service to 50-60 customer contacts per day
Additional duties as assigned
Must have fluent communication skills in both English and French
Prefer at least 1 year of inside sales / customer service experience in a corporate environment (will consider retail depending on the experience)
Ability to work independently as well as in a team environment
If this role is of interest to you, please apply directly to this posting today!