Bilingual Customer Service Representative - ST
Mississauga, ON
5d ago

Our client in the Mississauga area is currently seeking a Bilingual English / French Customer Service Representative to join their growing team! This is a great opportunity for someone who thrives in providing excellent service to their customers.

Perks :

  • Flexible benefits package
  • RRSP matching program
  • 3 weeks' vacation plus 2 personal days
  • Gym discount
  • Growth opportunity within the organization
  • Opportunity to work remotely 1-2 days per week
  • Discount on company products
  • Duties :

  • Provide outstanding service to both internal and external customers in French and English
  • Responsible for receiving and processing inbound calls, faxes, emails, chat function, repair and technical inquiries from both customers and field sales personnel
  • Demonstrate strong knowledge of the company’s online website to increase overall customer base, drive online sales, and troubleshoot online customer issues
  • Ensure effective time management to provide quality service to 50-60 customer contacts per day
  • Additional duties as assigned
  • Qualifications :

  • Must have fluent communication skills in both English and French
  • Prefer at least 1 year of inside sales / customer service experience in a corporate environment (will consider retail depending on the experience)
  • Ability to work independently as well as in a team environment
  • If this role is of interest to you, please apply directly to this posting today!

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