Assistant Branch Ops Manager
WORLDPAC Canada
Burnaby, British Columbia
5d ago

Job Description

Summary : The Assistant Branch Operation Manager assists the Branch Operations Manager in directing daily warehouse operations by performing the following duties personally or through subordinates.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Include the following. Other duties may be assigned.

Seventy percent of time spent directly supervising 2 or more associates in warehouse and delivery.

  • Carries out supervisor responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include interviewing, hiring and training associates; planning, assigning and directing work; assisting with performance appraisals;
  • recommending rewards, assisting in disciplinary action, addressing complaints and resolving problems when possible.

  • Confers with Manager to ensure coordination of warehouse activities. Interfaces and communicates with sales department and customers regarding service.
  • Maintains daily workflow for delivery orders. Supervises associates working in warehouse and as delivery drivers, assisting them during peak business hours.
  • Ensures replenishment orders and returned merchandise are processed according to company standards.

  • Participates in planning personnel safety, training and plant protection activities. Ensures safety procedures are followed and makes recommendations regarding safety issues.
  • All associates have the responsibility for following rules and guidelines set forth in the Company Policies, Procedures and Code of Conduct, as well as a moral obligation to look out for the safety and wellbeing of their fellow associates.
  • Associates also have the responsibility to report violations of the Policies and Procedures and report any safety concerns to their supervisor / manager.

  • Maintains a customer service oriented philosophy in all conduct of self and subordinates.
  • Ensures operational procedures are followed for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.
  • Make recommendations for improvements to procedures. Informs Manager of physical condition of warehouse and equipment.
  • Ensures needed repairs are made, known and submits requisitions for replacement of equipment if needed.

    Position Requirements :

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or associates of organization.

  • Ability to calculate figures and amounts such as discounts, interest, proportions, percentages, time calculations and area.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written oral, diagram or schedule form.

  • Ability to use a computer, copy machine, fax machine, telephone and calculator.
  • Ability to speak other languages is not required but is helpful.
  • Ability to work under deadline pressure and to prioritize work duties.
  • Ability to prepare clear written memos and reports to Warehouse Manager and Human Resources
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