How You’ll Make an Impact :
In this role, you will assist the General Manager, in achieving optimal Client, site guests’ satisfaction and establishing a good working environment to attain all set objectives.
To achieve this, you will assist the General Manager to run camp Services of the Red Chris in accordance with the Standard Operating Procedures and Policies as set out by the client and Sodexo.
You shall introduce innovative solutions to continually upgrade the services to the guests. The Assistant General Manager will share with the General Manager the overall profit & loss (P&L) responsibility.
You will be responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable results.
You will be responsible for the following services :
Food Service Operation :
Daily meeting with Chef / staff to review daily tasks
Ensuring staffing levels are adequate according to occupancy load
Ensuring smooth and satisfactory meal service at all time
Ensuring Dining room and mud room is ready for meal service
Dining room attendant is present and replenishing all supplies at all meal periods.
Ensuring daily compliance of all HACCP, completion of all temperature and sanitation logs.
All storage (dry / loading dock) and freezers and coolers are neat and tidy
Rotational menu planning with Chef and ensuring all supplies are ordered
Ensuring weekly inventory prior to ordering.
Ensuring Kitchen staff is in full uniform at all time
Monthly inventory and food safety audits needs to be completed on a timely basis.
Housekeeping / Janitorial Operation :
Ensuring adequate staffing to perform housekeeping duties as per contract
Daily preparation of housekeeping work load sheets (sheet change, complete cleaning or check out).
Daily meeting with housekeeper to discuss any previous day issues or special requests.
Ensuring daily random audits f minimum 10 rooms are completed and documented
Addressing all guest housekeeping issues
Ensuring all Janitors are completing their task completely and inspection must be done on daily basis
All janitorial rooms or closets and mud room are neat and clean at all time
Ensuring all staff are in full uniform
Health and Safety :
Ensuring daily toolbox talks for all departments
Ensuring all mandatory safety training is completed
All onboarding of new employees completed
All training records are maintained
Diversity and Inclusion :
Building and enhancing relationship with FN partnership
Your duties include measuring and monitoring company diversity, developing new programs and practices that effectively increase diversity.
Ensuring daily check-in and out of all guests
Ensuring recording casual meals
Preparation of daily weekly payroll
Ensuring payroll is completed according to Sodexo policies
All vendor invoices are approved
All inventories are completed
All client invoices are completed correctly and billed accordingly
Weekly client meeting is schedule and minutes are distributed to client and DM
Ensuring effective management of all areas ensuring quality and cost control
Commissary - Ordering supplies for commissary
Staff HR and staff schedule
Workplace Inspections, job observations, safety tool talks, incident / hazard reporting, JOHSC, safety training, new hire orientations, audits
What You’ll Need to Succeed :
3-4 years Assistant General Manager / Hospitality experience
Post-Secondary education in Business, Hospitality
Culinary Certification will be an asset
Experience or accreditation in areas of food service, janitorial
Computer skills (Excel proficiency)
Experience with Camp Management
Health and safety regulations, quality control, custodial, grounds, office services,
Managing third party contracts, and continuous improvement
Strong financial acumen and contract management
Excellent verbal and written communication is required. French / English bilingual is a strong asset
What Makes Sodexo Different :