Agility Enabler - TELUS Digital
Toronto, ON, CA
2d ago


Create awesome experiences for our customers. Join our team We’re a customer-driven and product-minded team within TELUS, responsible for our company’s digital evolution.

We simplify the path to production so teams can focus on what matters most. TELUS Digital’s mission is to make life easier for millions of customers and for our team.

We build smart, customer-centric and data-driven experiences for, and the My TELUS app. Our team includes a passionate group of strategists, UX and visual designers, full stack developers, content managers, scrum masters, testers, product owners, people experience specialists, and other digital experts.

Our team members are leaders in local and global technology communities, we value and support communities such as : Tech Masters, NodeSchool, Ladies Learning Code, Women Who Code TO and many more! Learn more about our team at telus.

com / digital Here’s the impact you’ll make and what we’ll accomplish together TELUS Digital is looking for an agile enabler that will support initiatives to help drive change across the organization and increase productivity, product quality, and the overall team member experience.

In this role, you will be accountable for increasing agile maturity and help build high-performing teams and act as an change agent within TELUS Digital.

You’ll be part of the Organizational Resilience team, where we foster and sustain better ways to work, think, and behave.

Through this role, you will help empower change and champion a culture of continuous improvement within TELUS Digital. Here’s how

  • Drive a culture of iterative and incremental change across Digital by embedding Agile principles and identifying opportunities for continuous improvement across teams
  • Empower consistent ways of working through the adoption of Agile principles across teams and programs, while facilitating an environment in which individuals, programs and team can grow their agile adoption and execution in an organic matter
  • Coach and mentor teams and individuals (e.g. Scrum Masters) throughout the organization to enable and sustain Agile practices
  • Create and facilitate materials for courses, training models, and ad hoc team topics to strengthen Agile capabilities
  • Support business process re-engineering, conduct analysis and redesign key business process workflows to achieve broader business productivity outcomes
  • Collaborate with cross-functional teams to drive intentional change in an Agile delivery environment
  • Qualifications

    You're the missing piece of the puzzle

  • Extensive experience in a Scrum Master, Agile Coach or Agile Enabler role in a fast-moving digital environment
  • A proven track record of improving business agility and supporting business change ambitions within an organization through the application of Agile principles and practices (e.
  • g. Agile, Lean, Scrum, Kanban, Kaizen)

  • Experience leading and / or supporting Agile software delivery projects and initiatives
  • Proficient with a range of Agile tools (e.g. JIRA, Confluence) and experience leveraging them to support digital acceleration and change initiatives within a business
  • Excellent coaching, facilitation and communication skills; capable of delivering Agile training and workshops to different audiences
  • Exemplified leadership in building out and mobilizing Agile communities of practice within organizations
  • Passionate about enabling change and is able to empathize with stakeholders
  • Implementation oriented mindset; focused on delivering and executing on digital acceleration and change outcomes set by the business
  • A systems thinker with the ability to see the big picture and identify opportunities to complex challenges and influence change
  • Great-to-haves

  • Exceptional organization and time management skills
  • Strong dedication to quality and an eye for detail
  • Collaborative, action-oriented drive, positive attitude, flexible, adaptable
  • Ability to deal with uncertainty and take charge of difficult situations
  • Strong desire to roll your sleeves up and get things done
  • Personable, approachable, and always eager to help
  • Who is TELUS? We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada.

  • Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses;
  • and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

    Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected.

    Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

    Do you share our passion? At TELUS, you create future friendly® possibilities. At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

    Report this job

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form