Concierge
Quinte Gardens Retirement Residence
Belleville, ON
20h ago

If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!

The Concierge is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.

As a Concierge your typical day will impact in the following ways :

  • Responding to all resident and visitor enquiries as their first priority in a diplomatic manner, utilizing problem solving and complaint resolution skills and ensures all complaints are forwarded to the General Manager in writing.
  • Promoting excellent customer service in all personal interactions with visitors, families, residents and team members.
  • Greeting all visitors to the building and ensures that their needs are addressed in a pleasant and unhurried fashion and conducts mini tours in accordance with policies and procedures.
  • Providing clerical and computer support to all managers as requested.
  • Completing required records to support cash transactions related to the sale of guest and team member meal vouchers / tickets.
  • Performing other duties as assigned.
  • Must haves :

  • Completion of grade 12 education.
  • Excellent verbal and written communication skills.
  • Positive attitude and proven customer service skills through related work experience.
  • Proven organizational skills and ability to multi task.
  • Must demonstrate computer proficiency with MS Office, specifically Excel, Word, and Power Point.
  • All applicants must successfully pass the prescribed Vulnerable Sector Check. Applicable to Ontario applicants.
  • All applicants must successfully pass the prescribed Criminal Records Check. Applicable to British Columbia applicants.
  • Bonus Points for having :

  • Additional applied courses i.e. office administration preferred.
  • Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

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