Pharmacy Business Development Representative
Mississauga, Ontario
6d ago

PointClickCare is the leading cloud-based software provider for the senior care market in North America. Driven by a passion for innovation and technology, we build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis.

Recently named one of Deloitte’s fastest growing technology companies and Canada’s best managed companies, PointClickCare provides vast opportunities and a great culture for our employees.

We believe work is much more meaningful when you're doing it with a higher purpose. For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.

Reporting to the Director, Pharmacy Sales, the Pharmacy Business Development Representative is responsible for engaging with and selling pharmacy subscriptions and implementation packages to meet customers’ needs.

To accomplish this, they must work proactively with pharmacy partners, PointClickCare customers, Regional Pharmacy Account Executives and Pharmacy Program Managers to understand needs, engage directly with customers and support other roles as required.

Additionally, they will be responsible for becoming an expert in PointClickCare’s pharmacy market presence, pricing, product positioning and status with integrated partners to serve as internal support for PointClickCare’s Sales and Account Management teams.

The Pharmacy Business Development Representative will respond to inquiries from pharmacy partners related to products, services and billing.

The Pharmacy Business Development Representative will also work with pharmacies to develop an understanding of mutual customers and maintain market data accordingly. Key


Establish a consistent pipeline on a daily basis via lead generation·Work with pharmacies, Regional Pharmacy Account Executives and Pharmacy Program Managers to understand common customer segments and develop and implement strategies to engage with these customers.

  • Work with customers and pharmacies to sign subscription quotes, understand training requirements and create corresponding professional service packages and related quotes for customers wishing to implement pharmacy integration·Respond to internal pharmacy related inquiries related to pharmacy integration status, and other sales related items ·Respond to various inquiries from pharmacy partners related to products, services, and billing inquiries ·Support of Pharmacy and Core Sales teams acting as a key knowledge holder for the pharmacy market Required Experience : ·Sales or customer service experience (preferably within software industry)·Experience with PointClickCare software highly desirable·Must be highly proficient in Microsoft Word, Excel, Outlook and PowerPoint·Intermediate to expert knowledge of CRM systems·Bachelor's degree in Healthcare Administration or prior experience in pharmacy or healthcare (preferably senior care) industry·Demonstration of exceptional communication skills both written and verbal·Exceptional at building strong relationships at all levels·Strong organizational, planning, and prioritization skills are required·Strong understanding of pipeline management deliver predictable results·Must be goal-oriented, positive, a self-starter, with strong financial and analytical skillsPlease consider applying, even if you don't tick off all the boxes.
  • We'll make sure to provide you with the best training for the skill set we need, as long as you promise to bring passion and your utmost dedication to work every single day.

    Having a diverse workforce only strengthens our culture and enhances our performance. It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic / civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

    PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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