Technical Account Manager (Bilingual)
Softchoice
Toronto, ON, CA
4d ago

Why you’ll love Softchoice :

We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work.

That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio.

By doing these things, we create success faster and in circumstances otherwise not possible.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have :

In the role of a Technical Account Manager specializing in Google Cloud Platform (GCP), you play a critical role helping our customers adopt GCP and get the greatest value from Softchoice and the Google Cloud Platform.

What you’ll do :

  • Post-Sales support - leverage your deep understanding of GCP products and services to help our sellers and Google pre-sales specialists be more successful in positioning GCP solutions within our account base
  • Build strong and lasting relationships with the IT professionals from accounts within your assigned territory / segment
  • Facilitate our GCP program activities; ramp plan, quarterly business reviews, technology enablement workshops
  • Understand customer initiatives and targets within Google Cloud Platform; providing expertise and guidance to ensure they are met
  • Responsible for the positioning of Softchoice services and opportunity origination (assessments, professional and managed services)
  • What you’ll bring to the table :

  • A passion for the Cloud and intent to work in the Google Cloud ecosystem
  • Bachelor’s degree in Computer Science, Engineering, or related technical field / practical experience
  • You are a cloud practitioner with Cloud sales accreditations and technical certifications to validate your capabilities on GCP
  • You bring a track record of success within a pre-sales, IT and / or customer success function
  • Proven experience providing technical expertise and advising on Google Cloud Platform, AWS, or Microsoft Azure
  • You are customer focused, data-driven and process oriented
  • 5+ years of relevant experience
  • Must be fluently bilingual in English and French
  • Not sure if you qualify? Think about applying anyway :

    We understand that not everyone brings 100% of the skills and experience for the role.

    At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds.

    Whether you are new to corporate tech, returning to work after a gap in employment, looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

    Why people love working here :

    Comprehensive benefits from day 1 of employment.

    We offer meaningful work and opportunities for career growth.

    Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

    We offer an opportunity to build and grow a career in the technology industry.

    Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years.

    Softchoice has been certified as a Great Place to Work in the United States for several years.

    We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

    We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

    Inclusion & Equal opportunity employment :

    We are an equal opportunity employer committed to diversity, inclusion & belonging . People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

    Require an accommodation? We are ready to help :

    We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition softchoice.

    com. We are committed to work with you to best meet your needs.

    Our commitment to your experience :

    We are committed to the safety of all candidates and team members. With that in mind, we have implemented virtual interviewing for everyone.

    We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same.

    Before you start with us, we will conduct a criminal record check, verify your education and check your references.

    When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

    Job Requisition ID : 3989

    EoE / M / F / Vet / Disability

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