Team Manager
Rogers Communications
Kitchener, ON, CA, N2G 4A8
6d ago

We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions.

We value lateral moves as much as vertical promotions we believe all roles should develop your skills, broaden your experience, and help you continue on a journey to building a rewarding career at Rogers.

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Job Description :

Manage and coach a team of Internal Field Sales reps targeting customers within Single Family Units

SFU) by going door-to-door.

  • Develop and implement sales plans by leveraging directed lead strategies to ensure all sales and revenue targets for IgniteTV, Rogers Hi Speed Internet, and the Connected Home are met or exceeded.
  • Train and coach Territory Sales Representatives on Sales Process, Territory Coverage, Systems, Tools, Promotions and Plans and highlight key differentiators to increase and / or maintain the Market Share for new and existing Rogers customers
  • Develop and execute Fairs / Off-Site Events / Community Events and maximize market share
  • Analyze sales reports and territory sales breakdown for each Territory Sales Representative
  • Gather and provide feedback on market insights and competitive intelligence for assigned territory
  • Participate and Coach Sales Reps through regular door-to-door field work, sales events, and blitzes
  • Motivate and provide strong leadership to sales staff through performance management techniques
  • such as quality evaluations, individual sales plans and ongoing coaching, guidance, and monitoring

    of Sales Representatives productivity

  • Work collaboratively with Regional Sales Manager to address process gaps and barriers to
  • sales performance

  • Ensure adherence to all sales training and certification requirements for all team members
  • Document best practices and ensure constant evolution of the team
  • Assist in designing and developing promotions to achieve targeted market share and revenue
  • within territory

  • Hiring, onboarding, and training of the sales reps
  • Role-modeling best-in-class sales behavior at all times
  • Position must assist in maintaining the confidentiality of customer and business data at all times
  • Qualifications

  • Core Competencies : Customer Focus; Teamwork; Communication; Accountability; Innovation
  • Post-secondary school education
  • A demonstrated sales background, with a minimum 5 years of Telecommunications or related industry
  • Previous supervisory experience preferred
  • Previous Door to Door and / or Cold Acquisition experience preferred
  • Demonstrated leadership and team building skills
  • A team player with a proven ability to coach, motivate and inspire a team
  • Strong interpersonal and communication skills
  • A valid driver's license is required ( 75% in field)
  • Strong computer skills, with excellent knowledge of Microsoft Office applications, Word, Excel, and PowerPoint
  • Schedule : Full time Shift : Variable Length of Contract : Not Applicable (Regular Position) Work Location : 85 Grand Crest Place (031), Kitchener, ON Travel Requirements : Up to 75% Posting Category / Function : Sales & Door-to-door Requisition ID : 177063 Together, we'll make more possible, and these six shared values guide and define our work :

  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what’s right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment
  • What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered.

    We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

    At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

    Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

    You matter to us! For any questions, please visit the Rogers FAQ.

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