Loss Prevention Field Service Technician
Kelly Services Inc
Montreal, QC, Canada
13h ago
  • CCTV Installation and Troubleshooting includes : fixed / PTZ cameras, DVR, NVR, Hybrid, Servers, and video matrix systems.
  • Troubleshooting hardware and software problems on servers and workstations, along with connected peripherals.
  • Troubleshooting network issues, copper / fiber lines, switches / routers and use of network monitoring tools
  • Diagnosing and correcting problems with the network electronic systems and software.
  • Responsible for implementation deliverables of assigned Loss Prevention Projects
  • Serve as liaison between customer and technical staff for all relevant retail loss prevention technology.
  • Be dedicated service technician for Loss Prevention Implementation Projects.
  • Ensure proper service and maintenance of hardware.
  • Install and configure all Loss Prevention related hardware and software.
  • Ensure a high degree of timeliness and accuracy of technical and operational support.
  • Responsible for both replacement and repair of hardware (both analog and digital).
  • Implementation / Installation of loss prevention and associated technologies.
  • Post-secondary training in electronics or equivalent
  • 3 5 years of experience servicing, diagnosing and repairing integrated control, CCTV / IP, digital recording, alarm systems, etc. required.
  • Technical background in Video Security Systems, analog, IP and electronic technology.
  • Must have network cabling experience.
  • Demonstrated exceptional customer service and leadership skills
  • Strong understanding of SLAs
  • Excellent communication skills, both written and verbal
  • Positive attitude and strong interpersonal skills with the ability to deal with all levels of an organization
  • Must be familiar working in a retail / enterprise environment.
  • Must have and provide company with valid driver’s licence and clean abstract for use of company vehicle for travelling to customer sites to provide service
  • Must be able to travel to customers sites by varying modes of travel driving, by air,
  • Must be able to work independently and coordinate with other tech resources and support teams as needed.
  • Ability to execute projects in a timely manner (as scheduled on staggered shifts), and operate within deadlines.
  • Ability to lift up to 50-75 pounds, climb ladders, and operate lifts
  • Apply
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