Bellstar Hotels & Resorts
Mississauga, ON, Canada
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Work in the Rocky Mountains at the world famous Kicking Horse Resort in British Columbia!

With your think like a guest, act like an owner mentality you will strive to ensure the utmost

positive experience for every guest. Reporting to the Housekeeping Manager, the Housekeeper

plays a vital role in ensuring cleanliness of all guest rooms, creating a welcoming, five-star

experience before the guest has arrived.

Responsibilities for this role include :

  • Ensuring the highest level of guest service and cleanliness, following all Bellstar processes and standards
  • Thoroughly cleaning all guest rooms & bathrooms and stocking items as necessary
  • Reporting all malfunctioning equipment, safety issues, low stock, and injuries, as well, handle and report lost and found items immediately
  • Vacuuming rooms and mopping tiles
  • Changing and replenish bed linens and towels
  • Disposing of waste and recyclables and replenishing bags, being environmentally aware and following the Stay Green program
  • Managing all guest requests in a timely and friendly manner
  • Performing regular deep cleaning tasks as assigned
  • Maintaining a safe working environment at all times
  • Maintaining confidentiality of all guests and information
  • Complying with all legislative requirements and internal standards, policies, and procedures while upholding the company’s core values
  • Other relevant and related duties as assigned
  • The must haves :

  • Strong verbal and written English communication skills with the ability to follow written and verbal instructions
  • Committed to delivering high levels of guest satisfaction
  • Ability to work under pressure, efficiently and productively
  • Ability to work unsupervised independently and in a team environment
  • Physical ability to repeatedly push, pull and lift up to 50lbs as well as stand, bend, twist and stretch for long periods of time
  • Ability to work a variety of shifts including days, nights, weekends, and holidays
  • Qualified applicants must be legally eligible to work in Canada and, where applicable, possess a valid work or study permit that allows the candidate to fulfill the requirements of the role
  • The nice to haves :

  • Previous housekeeping experience in a full-service hotel, healthcare, or commercial cleaning environment
  • Valid certification in First Aid
  • Valid certification in WHIMS
  • What you can expect from us :

  • A positive, open working environment with a stable, loyal team who love to promote inclusivity while having fun at work
  • A growing company with opportunities for advancement, relocation, and development
  • A robust benefits package, for qualifying employees, that includes dental and medical coverage
  • Annual, corporate wide, salary and wage reviews
  • Enrollment in the employee discounted rates program for use at any of the Bellstar Hotels & Resorts managed properties
  • Affordable staff accommodation available
  • Discounted Kicking Horse Mountain Resort ski pass for eligible employees *
  • Salary : $16.50 per hour

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