Talkeetna Alaskan Lodge - Guest Services
WHAT WILL I BE DOING?
Safety, anticipating guest needs, honoring our surroundings and bringing your best every day are the core values we live by in order to provide dynamic guest service at the Talkeetna Alaskan Lodge.
As a Rooms Blocker, you will be responsible for the daily operations of the lodge reservations. You will have a range of duties in order to assist the wait staff including :
Provide knowledge of lodge services, daily functions and activities occurring at the lodge
Reconcile guest folios ensuring all charges are correct and accurate
Obtain valid forms of payment upon arrival
Assist the Front Desk with guests; reservations, check-in, check-out and general requests
Provide housekeeping with an accurate list of check-outs, stay-overs and early arrivals
WHAT ARE WE LOOKING FOR?
Commitment to delivering exceptional guest service
Excellent interpersonal and communication skills
Previous direct guest service experience
Familiarity with basic office equipment operation