About TemboSocial :
TemboSocial is a growing employee engagement software company headquartered in Toronto's Junction neighbourhood. As an industry leader in Employee Recognition and Feedback, TemboSocial serves companies that are looking to inspire employee performance.
TemboSocial has been serving global brands like Royal Bank, BMW, TD Bank, and DTE Energy for over 15 years and reach more than 1,000,000 users each day.
About the role :
At TemboSocial, we love our customers. We work very hard everyday to make sure our customers are deriving value from our software solutions, that we are acting as strategic business partners, and that we are learning from them to inform product innovation and best practices.
In this role, you are the day-to-day point of contact for customers. You are passionate about helping customers and you see every engagement as an opportunity to add value and learn something new.
You have excellent task management, interpersonal, writing and organizational skills.
Responsibilities : Customer Success
Of course you will have the skills and desire to become an super-user of TemboSocial's software
Customer Marketing Support
Current familiarity with, or ability to learn Hubspot and desire to become a power user.
Continually optimize the onboarding programs based on new features and learnings from previous experiences