Funding Officer, Auto Finance
The Bagg Group
Toronto, Ontario, CA
2d ago

Responsibilities :

  • Meet aggressive SLA targets for new contracts to be funded.
  • Ensure proper escalation processes are followed and exceptions within your authority are properly documented at all times.
  • Work closely with both the Credit / Income & Accounting departments.
  • Participate in individual focused Monthly Coaching.
  • Work closely with Resource Team & Leadership Team.
  • Increase customer loyalty by participation in LEI action planning.
  • Participate in the Quarterly & Annual Summit Awards
  • Participate in the TD employee PULSE survey and action planning
  • Job Requirements :

  • Multi-tasking ability.
  • Excellent communication (both written and verbal) skills.
  • Proficient in Windows and Web-based applications.
  • Proficient in MS Office Suite.
  • Excellent Customer Service Skills with heavy focus on the Customer Experience.
  • Ability to meet tight targets and deadlines.
  • Accuracy in data entry with both Alpha and Numeric keystrokes.
  • Ability to work independently as well as part of a team
  • Ability to adapt to increased volumes and workload ?
  • Education :

  • High school education required.
  • Post secondary preferred.
  • 0-2 years of relevant experience required.
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