Manager, First Line of Defense (FLD) Risk Management
Rogers Communications
Toronto, ON, CA
2d ago

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind.

To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream.

A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

Manager, First Line of Defense (FLD) Risk Management

Reporting to the Senior Manager Risk Management and Continuous Improvement, the Manager, Risk Management is responsible for supporting the Rogers Bank Operational Risk Management First Line of Defense (FLD) in ensuring that all risks associated with the business units’ activities and those of its outsourced service providers are properly managed in accordance with the Bank's Risk Management, Regulatory Compliance Management and Third Party Risk Management policies and procedures.

Specific Responsibilities

Plan / Strategy Execution (5%)

  • Work with all stakeholders to ensure effective operationalization of the requirements of the Regulatory Compliance Management, Operational Risk Management and Third-Party Risk Management frameworks.
  • Delivery and Sustainment of Results (10%)

  • Monitor and provide ongoing support, guidance and advice to stakeholders to ensure compliance with the Bank's policies and procedures and applicable laws and regulations - including developing and implementing procedures and enablers (tools, standards, templates, checklists etc.
  • to facilitate ease and consistency.

  • Identify opportunities for improvement in both design and operations of areas of non-compliance and / or underperformance within the FLD and work with stakeholders to assess compliance and effectiveness of policies, procedures and enablers against objectives, in order to implement improvements.
  • Risk Management (85%)

  • Work with stakeholders, business owners and Second Line of Defense (SLD) to design and implement governance, risk and control frameworks to effectively mitigate identified risks.
  • Lead the identification and documentation of Processes, Risks and Controls (PRC) and Key Risk / Control Indicators for related business units.
  • Plan and execute continuous testing to assess adequacy and effectiveness of Design & Operation of controls, including reporting findings and obtain agreement from controls owners.
  • Administer detection, documentation and reporting on control failures, issues, incidents / exposures or losses in accordance with established procedures.
  • Work with Process Owners to complete root cause analysis and develop appropriate corrective action plans.

  • Support stakeholders during Internal Audit engagements and raising awareness of risk issues raised by auditors.
  • Coordinate Quarterly and Annual Risk Assessment programs including preparing information and data and facilitating the Annual Risk Assessment sessions.
  • Work with process owners to obtain reasonable assurances that control environments are operating within the Bank’s risk appetite.
  • Complete Risk & Control Self-Assessment documentation and coordinate activities across the business units to aggregate and communicate Self-Assessment results to SLD.
  • Assist business owners with the implementation of Rogers Bank’s control frameworks such as Vendor Oversight and Information Security.
  • Collaborate with SLD to implement and educate and / or challenge of business units on the policies, standards, guidelines, risk identifications and control assessments, and procedures required to support the Bank’s operational risk management program.
  • Key Qualifications

  • Degree in business or related disciplines (MBA, CRM, CA or other professional-related qualification would be an asset).
  • 5+ years of Risk Advisory, Internal Audit, SOX& / or Risk Management experience, including Business Process Analysis, Third-Party Risk Management, Governance, Risk & Controls frameworks, Testing and Monitoring procedures.
  • Well versed on Internal Control frameworks and Risk standards, such as COSO, COBIT and ISO.
  • Working knowledge of applicable regulatory requirements (ARR), laws, regulations and guidelines.
  • Strong sense of how technology supports the achievement of business objectives; and understanding of concepts related to information systems audit, information security, general IT and emerging trends in controls and risks (would be an asset).
  • Metrics driven, with strong analytical capabilities in situations of increasing complexity.
  • Strong critical thinking skills combined with concrete, disciplined execution and an action orientation.
  • Ability to communicate effectively at all levels of the organization with an open, honest and direct communication style;
  • including exceptional oral presentation and written communication skills.

  • Ability to execute against multiple priorities and excel in a fast-paced, results-oriented work environment.
  • Ability to work in small teams and manage and prioritize multiple tasks with exacting deadlines in a fast-paced environment, with limited supervision.
  • Very high ethics and respect for team, peers and clients alike. Champions and exhibits the Company corporate culture to impact and influence across various functions and groups at all levels of an organization.
  • Skills in using Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • As part of the recruitment process Successful Candidates will be required to complete criminal and credit background checks.

    Schedule : Full time Shift : Day Length of Contract : Not Applicable (Regular Position) Work Location : 350 Bloor Street East (299), Toronto, ON Travel Requirements : Up to 10% Posting Category / Function : Banking & Compliance Requisition ID : 222446 Together, we'll make more possible, and these six shared values guide and define our work :

  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what’s right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment
  • What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered.

    We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

    At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

    Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

    You matter to us! For any questions, please visit the Rogers FAQ.

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