Service a la Clientele
OfficeTeam
Ville St-Laurent, QC, Canada
3d ago
  • Notre client est ? la recherche d'un repr?sentant de service ? la client?le. T?ches : R?pondre aux appels t?l?phoniques des clients;
  • Prendre les commandes et les rentrer dans le progiciel de gestion int?gr?;Faire le suivi des commandes;Pr?parer des notes de cr?

    dit et ?mettre les autorisations de retours d?articles;Effectuer r?guli?rement le travail de bureau.Faites-nous part de votre int?

    r?t pour cette opportunit? en communiquant avec Farrah.press officeteam.com aujourd'hui!Position Responsibilities : ?Answer incoming calls and process orders?

    Resolve customer complaints, troubleshoot issues to determine best path for resolution?Correctly document customer interactions and track call types?

    Maintain support service levels and uphold Customer Service standards?Own follow up with customers to resolve inquiries regarding order status, shipping status and stock availability?

    Take inbound phone calls for up-to 90% of assigned shift?Perform all other duties as assignedIf interested contact Farrah.press officeteam.com

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