Cardtronics is a global company, bringing its unique knowledge and ATM operating platform to consumers around the world, from Australia to North America.
As a business, Cardtronics places an emphasis on being the innovation and service leader in each of our markets, improving cash access for everyone while providing important benefits for the retailers and financial institutions that make up our client portfolio.
As we continue to grow our portfolio into new markets, you will be joining at an incredibly exciting time and the opportunities to progress are defined and achievable.
You may not recognize our name but chances are you will have used our ATMs.
Cardtronics is seeking a Vice President of Financial Institution Sales to join its team. Reporting to the SVP Enterprise Sales and Relationship Manager, you will be responsible for leading the strategic management and build of the organization's Canadian sales strategy for products and services, new client acquisition and contract renewals.
The successful incumbent will lead all efforts to identify and leverage existing and future market opportunities, industry trends and liaise with senior management on product innovations.
DUTIES & RESPONSIBILITIES :
Engage with clients as appropriate for new / revised pricing terms and conditions
Strive for and achieve individual calls, quotes, and order goals on a regular basis
Perform customer service duties to support internal and external customers such as, but not limited to :
Answering questions about account balances, invoices, leases, etc.
Proactively calling customers to update on progress of requests
Communicate with internal teams to ensure progress on track for requests
Responsible for identifying sales opportunities
Work effectively in a team to give the customers a positive experience
Participate in special projects as assigned
KNOWLEDGE, SKILLS & QUALIFICATIONS :
Knowledge of payments industry and business functions within it
Experience selling within financial institutions and / or credit unions
Minimum 5 years relevant business experience in a sales, customer service or account management function
Ability to work autonomously and independently with little to no supervision
Proficient in MS Outlook, Excel, Word and PowerPoint
Highly effective oral and written communication skills
Excellent interpersonal and relationship building skills
Analytical skills effectively use quantitative and qualitative data to make decisions
Innovation identify alternative ways to view or define problems and create options for consideration
Well-developed negotiation, decision-making and problem solving skills
Planning and Organizing skills to manage time and work effectively
Results oriented with bias for action
Strong ability to exercise good judgment and make good decisions under pressure
Flexible and adaptable to change in a fast paced environment