Employee and Labour Relations Consultant
Southlake Regional Health Centre
Newmarket, Canada
5d ago

Job Description Employee and Labour Relations Consultant

Company Bio

Building healthy communities through outstanding care, innovative partnerships, and amazing people.

Join our team and together we will forge a new path to meet the changing needs of our growing communities and champion a culture of exemplary care to deliver clinical excellence by creating an environment where the best experiences happen.

Through new partnerships, a relentless focus on quality and sustainability, and a dedication to the best patient and provider experience, Southlake will improve the health of our communities and shape the future of healthcare.

Job Summary

Reporting to the Director, Employee and Labour Relations, the Employee and Labour Relations Consultant will be responsible for developing and maintaining harmonious working relationships among managers, employees, unions and staff associations.

The Consultant will provide recommendations to client managers on a broad range of policies and procedures, while addressing day-to-day employee issues within their assigned client group.

The Consultant will have deep expertise in the area of labour relations and will provide support and advice for complex labour and employment related matters as an expert resource for the organization.

The Employee and Labour Relations Consultant will support the collective bargaining process in a complex multi-union environment, and provide leadership, guidance and oversight on a variety of labour relations matters including grievance management, Collective Agreement interpretation, discipline, mediations, arbitrations, investigations, education, policies and reporting requirements.


  • Participates in the development and implementation of the Hospital’s Labour Relations Strategy ensuring alignment with the Hospitals strategy, objectives and culture.
  • Ensures Human Resources processes comply within the requirements of Employment legislation and documentation including but not limited to Ontario Labour Relations Act, Employment Standards, Ontario Human Rights Code, Pay Equity, Pension and Benefits Act, Income Tax Act, Employment Insurance, Group Benefits contracts, Collective Agreements, WSIB, Administration Policies and Procedures.
  • Leads complex workplace investigations with respect to issues such as harassment, human rights code violations and employment complaints.
  • Develops detailed risk analysis and provides recommendations for resolutions that are in alignment with the Hospital’s Labour Relations Strategy.
  • Mentors and coaches, the Employee and Labour Relations Associates on various issues.
  • Acts as an expert resource to the Management team and employees on Collective Agreement interpretation.
  • Responsible for developing and fostering open relationships with our Union partners to ensure an understanding of issues, and mutual respect.
  • Leads or participates in various Labour Management Committees.
  • Qualifications

  • University degree in Human Resources Management, Industrial / Labour Relations
  • Master’s Degree with an emphasis in Labour Relations preferred
  • Certified Human Resource Leader (CHRL) designation is an asset
  • Three (3) to five (5) years’ hands on progressive labour relations management experience in a large, multi-union environment;
  • preferably within a Hospital setting

  • Thorough knowledge in human resource principles, labour relations methods and procedures, negotiating experience and a proven track record of presenting expedited and formal arbitrations
  • Expert Knowledge in all existing and emerging employment legislation and case law
  • Labour Relations experience with ONA, SEIU, OPSEU preferred
  • Demonstrated ability to build, foster and maintain constructive relationships with clients and union partners
  • Ability to function independently and as a member of a team dealing with multiple priorities in a complex environment
  • Effective at building relationships and gaining credibility with assigned client group
  • Strong computer skills including proficiency in office applications; Word, Excel, Outlook and PowerPoint
  • Excellent interpersonal, communication and problem solving skills, including conflict resolution skills
  • High level of composure and demonstrated ability to work under pressure in a fast paced environment where there is a need to be able to effectively manage multiple tasks / assignments at the same time
  • Excellent problem solving skills, sound judgement, critical thinking and decision-making skills
  • Demonstrated ability in Southlake’s core values including collaboration, team work, communication, listening, personal ownership, creativity, innovation, and diversity
  • Closing Statement

    At Southlake Regional Health Centre, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities.

    Southlake Regional Health Centre is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs.

    It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace.


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