Sales Manager, Canadian Corporate Market
FRHI
Toronto, Canada
8d ago

Summary of Responsibilities :

Reporting to the Assistant Director of Sales, responsibilities and essential job functions include but are not limited to the following :

  • Respond to inquiries regarding guest room and function space availability in a professional and timely manner;
  • Solicit from and confirm with clients, all information pertaining to the event they are planning and pass all of this information along to a Conference Services / Catering Manager to service the group;
  • Initiate billing procedures and ensuring intial deposits and / or credit applications are received with the required information;
  • Work independently within given parameters and maintain a positive attitude within a very busy environment;
  • Maintain high quality of service standards required by the hotel
  • Suggest innovative ideas and deployment strategies to continue to grow market share in Group / MICE segment
  • Develop a complete knowledge of company sales policies and SOP’s, and ensure knowledge of and adherence to those policies;
  • Parameters for this position will flex based on business needs however the current parameters for this position are Canadian Corporate accounts looking for 8+ guestrooms on peak
  • Weekly prospecting targets for potential rooms only business in conjunction with off-site venues
  • Weekly prospecting targets utilizing industry reports
  • This position is responsible for exceeding assigned room night quotas and to exceed monthly sales activity goals as outlined by the Director of Sales and Assistant Director of Sales.
  • This includes activities such as prospecting, personal sales appointments, business travels, entertaining clients and site inspections.

    Qualifications :

    Bachelor’s degree and / or Hotel Management degree / diploma preferred

    Understanding revenue maximization tools.

    Experience of using Cvent / Starcite and Opera

    Full understanding of a luxury hotel market.

    Must be able to work independently and maintain a positive attitude within a very busy environment with a proven ability to innovate.

    Excellent interpersonal and communication skills, both written and verbal.

    Previous Sales Experience in the Canadian Corporate Market a strong asset

    Skilled with negotiating and managing complex contracts and addendums

    Physical Aspects of Position (included but not limited to) :

  • Frequent sitting throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Visa Requirements : Must already be legally permitted to work in Canada.

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