Skype for Business SME
MatchBox Consulting Group
Vancouver, British Columbia
2d ago

1 Month Contract

  • Previous Skype for Business migration experience required - if possible 2016 to 2019
  • Skype for Business 2019

    From 2016)

  • Design document review
  • Device compatibility and dependency review (including Verba, Audiocodes, etc)
  • Device SFB 2019 client compatibility review and plan
  • SFB 2019 Migration Plan (review the scale of migration incl. number of users, document systems’ dependencies, detail out the post migration tasks, etc)
  • Update of the functional and physical Visio diagram for the environment
  • Detailed SFB 2019 pilot requirements
  • Detailed SFB 2019 test plan (heavy on inter-dependencies for VMs, recurring meetings, shared mailboxes, call testing, etc)
  • User acceptance testing checklist
  • Project Details

  • Conversion of 10 agents to Skype
  • Configuration of each new VVX411 device to match the existing requirements (group SLA ring, current call flow, mailbox, etc)
  • Caller ID for outbound and inbound (including the import of the contact list)
  • Directing 3 separate location based DIDs to 3 SLA groups and setting up Agents (1-10) to belong to specific groups (or all) and testing the call flows and a common mailbox
  • Assist with transferring the working phone configuration for group SLA ring and old requirements to the server config.
  • Confirm that Service Saver will continue to work as usual
  • Apply
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