We are seeking an Operational Leader (OL) to assist the Business Centre Managing Leader (BCML) to lead and manage the business centre across New Brunswick, Prince Edward Island, and Nova Scotia while attracting and retaining key leaders and staff in those regions.
The OL employs efficient resource management, manages operations, ensures the effective delivery of professional services, and drives financial performance.
Reporting to the BCML, you will be responsible for sustaining and growing the net revenue, gross margin, and operating income within the geotechnical and materials business lines in NB, PEI and NS.
The OL focuses on local and regional clients, while assisting business center sector leaders (BCSLs) and account managers (AMs) in the region.
New Brunswick / Prince Edward Island / Nova Scotia; and Newfoundland and Labrador.
Your Key Responsibilities
Reporting to the Business Center Managing Leader (BCML), the Operational Leader’s (OL’s) roles and responsibilities include :
Lead the development of policies and procedures to improve operational performance and staff retention
Be accountable for staff utilization, availability, and resourcing within their unit
Work with Team and Technical Leads to address personnel or project issues as they arise
Coach and mentor Team Leads to grow their leadership and management capabilities through weekly one on one meetings
Work with other OLs within the region to address staffing issues on a per project basis, as required
Network across Stantec to identify opportunities for team members to fulfill their career goals
Lead the hiring process, including identifying potential candidates, reviewing resumes, and participating in the interview process for candidates in their operational unit
Be accountable for the Year End Performance Review (in conjunction with technical and team leadership)
Travel as necessary to ensure unity and engagement across their operating unit
Work with BC Leadership for project execution to ensure overall fiscal and operational performance for the unit (e.g., WIP / AR / GM management)
Work with BC Leadership to ensure client focus and revenue growth
Contribute to technical project work as part of the team within your area of expertise (e.g., business development, client management, project / discipline management, senior review)
Ensure smooth and seamless functioning with other operating units, in Eastern Canada and beyond
Be accountable for the annual compensation review process for their operating unit
Be accountable for development of annual operating budgets for their operating unit
Health and Safety Responsibilities
Promote a strong health and safety culture and active participation in the Health & Safety Program
Drive health and safety performance and promoting compliance with regulatory requirements and the HSE management system
Ensure TLs / PMs are meeting target KPIs set forth for the group
Key Performance Indicators
95% PM Framework compliance from internal practice audits
Total Recordable Incident Rate (TRIR) of
Meet personal utilization target of 70%
Conduct minimum of four client feedback surveys per year
Able to attract and retain key staff
Meeting the financial targets set for the region
Your Capabilities and Credentials
A track record of establishing and maintaining client relationships in the Atlantic area
Strong ability to develop business and promote business relationships
Strong ability to motivate staff and promote teamwork within and across offices
Excellent organization, coordination, management and leadership skills
Demonstrated technical leadership in Geotechnical Engineering
Results oriented individual who excels in multi-disciplinary environment
Strong project planning and delivery experience
Excellent verbal and written communication
Proficient in Microsoft Office Suite and relevant design software
Must have valid driver's license and good driving record
Education and Experience
Minimum of a Bachelor degree in Civil / Geotechnical Engineering from a recognized university.
Professional Engineer in good standing in the province of residence, or the ability to obtain the professional designation.
Minimum of 10 years’ experience in geotechnical consulting.
This description is not a comprehensive listing of activities, duties or responsibilities that may be required of the employee and other duties, responsibilities and activities may be assigned or may be changed at any time with or without notice.
Stantec is a place where the best and brightest come to build on each other's talents, do exciting work, and make an impact on the world around us.
Join us and redefine your personal best.