Job Description If you've been looking to join a team that values your energy and talents, offers multiple career paths, and provides you with continuous development opportunities, you’ve found it! Since 1971, The Brick has been led by visionary men and women who have embraced each business opportunity with the drive for success.
We want you to join our winning team and experience The Brick Way!
As a Customer Service Associate , you are the face of The Brick, demonstrating your enthusiasm while delivering superior customer service to all of our customers to ensure that their experience with The Brick is exceptional.
You are team oriented, enjoy working with others, and thrive in a fast-paced environment.
Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned
Strong customer service focus
Experience in a customer service or sales role (retail environment asset)
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required
Why work for the Brick?
Flexible employer - paid benefits including Health, Dental and Paramedical Services for you and your family
Career progression program
Access to free personal development training through The Brick University
Employee discounts & Personal " Paid " days off
Recognition, incentives, prizes and giveaways!
Be a part of Canada’s largest home furnishings retailer!
Number one in quality home furnishings across Canada.
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.