Mobile Telephony Specialist
4d ago

Job Description

Seeing beyond numbers..

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.

Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States.

We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within LBC Tech a subsidiary of Laurentian Bank Financial Group. The role can be based anywhere in Canada.

Mobility and Trading Telephony Specialist is responsible for the technical design, testing, implementation and support of MDM solutions and specialize Trading telephony.

The successful candidate will have experience and expertise in delivering a stable and available end user environment. Have the capability to drive and enhance Mobile Employee Experience.


ºWork with IT Infrastructure, Security and Operations teams to support, upgrade and maintain current MDM solution (such as Blackberry Enterprise Server, Microsoft Intune) and IPtrade telephony system.

ºEnsure that the MDM policy's are compliance with the Bank's business needs and standards.

ºReview existing Infrastructure elements such as Blackberry Enterprise Server, Microsoft Intune, IPtrade telephony system and provide detailed action plan for improvement.

ºFacilitate the remediation of internal and external audits findings in the IT infrastructure

ºEnsure compliance with the IT governance guidelines.

ºMaintain infrastructure design and configuration repository and share expertise and knowledge of operational and information systems.

ºEnsure that CMDB is populated with relevant information and kept up to date with any changes


º9+ years of relevant experience in Mobility MDM management, including five in Traders related telephony

ºBachelor's degree in Information Technology

ºKnowledge of Microsoft Intune

ºKnowledge of BlackBerry UEM servers

ºGood understanding of security controls and frameworks

ºSound experience in the definition of technology strategies, roadmaps and positioning

ºExcellent writing skills and excellent capacity to share technical information

ºStrong problem-solving skills

ºTeam player with the ability to work under pressure


ºKnowledge of banking.

ºBilingual (English / French)

Additional Information

Equity, Diversity & Inclusion :

We are proud to be an equal opportunity employer and are committed to fostering an inclusive and accessible work environment that reflects the diversity of our customers and our communities.

We welcome and encourage applications from individuals from all groups, including Indigenous people, women, visible minorities, and persons with disabilities, regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability or any other legally-protected ground.

Accessibility :

Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.


We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

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