At Superior Propane we value Safety, Customer Focus, Performance and Winning with People. We believe our commitment to our values and our customers is what makes us successful in every endeavor.
It is our aim to recruit the best employees whose values align closely with our own thereby engaging our employees and our customers.
We actively support a culture where each employee has a role in providing customers ease of doing business, peace-of-mind and value for their dollar.
In short, we encourage every employee to Be Superior. To sustain this culture, Superior offers a great working environment, flexible schedules and a competitive compensation and benefit package which includes an attractive a pension and savings plan.
With distribution and customer service centers in every province, and our corporate offices in Calgary, Alberta and Mississauga, Ontario, Superior is truly Canada’s only national propane and services provider.
The Role Reporting directly to Market Manager and collaborating regularly with the Delivery Coordinator, the Driver I is responsible for the safe and timely delivery of product to our customers.
The Driver will deliver, load and unload propane into the bulk truck and end use containers while providing exceptional customer service.
The Driver will also be accountable for upholding the highest standards for safety in the delivery and handling of propane and for conducting regular vehicle inspections and maintenance.
Duties Transfer, collect, load and deliver propane product to and from containers (bulk truck, tanks and / or cylinders) for customers.
Notify the Delivery Coordinator of route, customer or call frequency changes and adjustments. Conduct and maintain the highest standard of safety in all activities and operations ensuring compliance with the regulatory bodies and relevant regulations.
This includes conducting and, if applicable documenting, pre and post vehicle inspections, site inspections and visual tank inspections.
Maintain equipment to the highest level of safety standards, reporting any mechanical issues to the Market Manager / Delivery Coordinator.
Immediately notify the Delivery Coordinator and / or Market Manager of any potential issues, infractions, or accidents. Prepare and submit necessary paperwork accurately detailing the incident to the Delivery Coordinator within the appropriate timelines.
Collaborate with the Delivery Coordinator frequently for routing and scheduling information. Notify the Delivery Coordinator of any product, customer, routing, scheduling or safety issues immediately to obtain their guidance and instruction on how to resolve the issue or situation.
Collaborate with the Delivery Coordinator and inform them of any successes, issues or challenges encountered. Obtain their consent and a purchase order to work overtime.
Submit hours worked, including overtime purchase orders, on a timely basis bi-weekly to the Market Manager for approval.
Provide exceptional customer service by promoting the company and its products and services positively and maintaining good customer relations and corporate image.
Present a respectable and clean corporate image maintaining a clean and organized vehicle. Collect customer signature / stamps and payments for deposit if necessary.
The Candidate High School education. Minimum of one (1) year related driving experience. Class 3 (Class 1 preferred) driver’s license with an air brake ticket and clean driver’s abstract.
Strong customer service skills. Knowledge and ability to use computers, specifically the use of onboard truck computers.
Willingness to work flexible shifts and standby duty in rotation