Arena Service Worker - Auxiliary (Arenas)
City of Richmond
Richmond, Canada
5d ago


This is combined operational, maintenance and janitorial work performed in a year-round multi-purpose sports arena. Performance is reviewed by a superior for technical adequacy, conformance to established practices and ability to meet time schedules.

Examples of key responsibilities include, but are not limited to :

  • Monitor refrigeration plant, perform plant checks regularly and log readings.
  • Log and report any changes, issues or maintenance.
  • Janitorial duties such as maintaining appearance and cleanliness of change rooms, showers, washrooms and lobbies; sweep and mop, vacuum, disinfect, garbage removal and rink / lobby glass.
  • Recording work completed

  • Perform mobile equipment checks and minor maintenance including blade changes.
  • Installing and maintaining ice surfaces using various hand and power tools.
  • Safely operating ice resurfacer for regular ice cleans and general ice maintenance.
  • Minor rink board and gate repairs including advertising installation.
  • Various maintenance duties such as changing fluorescent lamps, minor plumbing repairs on sinks, toilets and showers,
  • Knowledge, Skills & Abilities :

  • Knowledge of the methods, materials and equipment used in ice-making and refrigeration operations.
  • Knowledge of the materials, methods, tools and equipment used in janitorial and building maintenance work.
  • Knowledge of and ability to resurface ice, change blades, and maintain resurfacer.
  • Knowledge of and ability to follow WHMIS (Workplace Hazardous Materials Information System).
  • Skill in the use and care of a variety of tools and equipment used in the work.
  • Ability to use and maintain Personal Protective Equipment (including wearing a properly fitted respirator).
  • Ability to enforce rules and regulations governing the operation of the arena during public sessions, adult and youth user group sessions.
  • Ability to use computer and smart phone apps for communication, scheduling, plant control and record keeping.
  • Ability to learn and perform new processes and procedures to maintain operating standards as the Arena industry changes.
  • Ability to operate ice-making, refrigeration, and resurfacing equipment.
  • Ability to perform a variety of semi-skilled building maintenance, and minor repair tasks and to perform routine janitorial duties.
  • Ability to work without supervision on an assigned shift.
  • Ability to establish and maintain good working relationships with staff and the public.
  • Ability to courteously and effectively communicate with patrons.
  • Ability to deal tactfully and firmly with groups and individuals to ensure observance of facility rules and regulations.
  • Ability to exercise independent judgement and action in accordance with established practices and procedures.
  • Ability to successfully pass a Police Information Check.
  • Qualifications and Experience :

  • Completion of Grade 12 or equivalent with a minimum of 1 year of experience in an Arena supplemented by courses in ice-making and refrigeration;
  • OR an equivalent combination of training and experience.

    Working Conditions :

    Work is performed in an Arena / Ice Rink facility. Regular light physical effort and operation of a motor vehicle (ice resurfacer) is required.

    There will be exposure to cold and / or hot temperatures. There may be occasional exposure to foul odours, ammonia and disruptive customers.

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