The Player One Amusement Group division of Cineplex has an immediate opening for the position of Amusement Ambassador , reporting to the FEC Operations Manager, Player One Amusement Group.
This position is based at Galeries de la Capitale, 5401 Boulevard des Galeries, Québec, QC G2K 1N4. This is an hourly role and you will be expected to work a variable schedule which will include holidays, days, evenings and weekends Monday to Sunday.
In this role, you will provide exceptional guest service and maintain the operation of the games room at Galeries de la Capitale, as a cashier and arcade ambassador.
Provide exceptional and friendly guest service
Obtain payment for playcard purchases in the form of cash, debit and creditBalancing cash drawer by counting cash at the beginning and end of work shiftMaintain cash out operations by following policies and procedures
Upsell playcards to maximize guest service
Redeem prizes for guests at the Redemption counter and obtain e-tickets as paymentMaintaining redemption operations by following policies and procedures
Restocking of merchandise
Address and rectify guest complaints and concerns
Assist in maintaining presentation and working condition of the facility including its games, redemption counter, office, etc.
Assist in maintaining stock levels of supplies for the facility including the redemption counter, game area, office, staff washrooms, etc.
Exceed the facility’s cleanliness standards
Perform weekly audits
Work safely and honestly
Arrive for work on time
Adhere to the facility’s health and safety standards
Adhere to P1AG’s Standards, Policies and Procedures
Keep the facility impeccably clean; even picking up and disposing of debris that is not yours
Be polite and courteous with Guests and fellow team members
Take pride in your job
Legally able to work in Canada
Available days (Monday to Friday)
Energetic and enthusiastic personality
Display strong verbal communication skills
Works well in busy environment