BI Software Infrastructure Analyst
Sun Life Financial
North York, Ontario
1d ago

Job Description :

This BI Software Infrastructure Analyst position is responsible for supporting business intelligence software infrastructure and clients for Sun Life world wide.

This position is accountable for the availability, performance, stability and recoverability of the BI technologies and applications supported by the DBIS Technologies team as well as fulfilling client requests.

What will you do ?

  • Provide product and environment support and administration for business intelligence software environments for SAP Business Objects, Tableau and Qlikview
  • Manage intake and fill user requests examples are application and user set up and administration, code promotion requests, software consulting and problem support
  • Participate in new software and software renewal assessment and implementation projects
  • Participate in design and implementation of software product deployment infrastructure
  • Participate in design, development, testing, implementation and support of system management processes and procedures
  • Participate in Sun Life Disaster Recovery tests
  • Provide timely updates to Manager, co-workers, project managers and business users
  • Ensure business intelligence environments supported by the Data and Business Intelligence services team are well supported and meet predetermined service level.
  • Ensure all client requests, infrastructure support requests are completed on time with good client satisfaction
  • Ensure project deliverables are of good quality and delivered on time within budget
  • Ensure information delivery standards and guidelines are followed.
  • Ensure company and department policies are followed.
  • What your need to Succeed :

  • Self motivation and resulted orientation is critical
  • Strong trouble shooting skills
  • Ability to exercise good judgement to make sound decision
  • Solid written and verbal communication skills and strong interpersonal skills
  • Ability to learn new technologies and work with minimum supervision
  • Strong team player with customer focus and collaboration
  • Preferred Skills :

  • At least 1-2 years of working experience with the following software products and infrastructures :
  • SAP Business Objects suite of software
  • Tableau
  • Working knowledge of security protocols such as LDAP, Keberos, and Windows Active Directory
  • Working knowledge with Linux, Unix, Windows server OS and utilities
  • Working knowledge with isql, relational databases and data connectivity products
  • Working knowledge with web servers and application servers such as IBM WebSphere
  • Assets

  • Knowledge of AWS eco-system and tools
  • Knowledge of other business intelligence and data integration software such as IBM InfoSphere, SAS
  • Experience with application development tools such as java and Microsoft .net
  • Financial and Insurance business experience
  • Notes / Unique Requirements

    Production support and after-hours on-call

    Availability to work on after working hours scheduled work as required, examples are project implementation and Disaster Recovery Test

    What’s in it for you :

  • Competitive salary and bonus structure influenced by market range data
  • Pension, stock and savings programs to help build and enhance your future financial security
  • A common sense dress code, where you dictate how you dress based on your day
  • An environment of continuous learning and improvement
  • The opportunity to move along a variety of career paths with amazing networking potential
  • The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors.

    In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

    Certain sales focused roles have sales incentive plans based on individual or group sales results.

    Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues.

    We welcome applications from qualified individuals from all backgrounds.

    Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-

    mail a request to thebrightside sunlife.com.

    We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

    Salary Range :

    55,000 / 55 000 - 90,800 / 90 800

    Job Category : IT - Technology Services

    Posting End Date : 25 / 07 / 2019

    25 / 07 / 2019

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