server - food and beverage services
Fairmont Le Château Montebello
Montebello (QC)
5d ago
source : Gouvernement du Canada

College / CEGEP

Credentials (certificates, licences, memberships, courses, etc.)

Food and Beverage Server Training

1 to less than 7 months

  • Food and Beverage Serving SkillsAdvise on menu selections; Serve food and beverages; Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings;
  • Perform sensory evaluation of wines; Describe and advise on wine selection; Describe menu items including daily specials for customers;
  • Take orders and relay to kitchen and bar staff; Greet patrons, present menus, make recommendations and answer questions regarding food and beveragesBusiness Equipment and Computer ApplicationsPoint of sale systemAdditional SkillsAddress customers' complaints or concerns;
  • Enforce provincial / territorial liquor legislation and regulations; Clear and clean tables, trays and chairs; Balance cash and record sales;
  • Must be of legal age to mix and serve alcoholic beverages; Provide customer service; Assist clients / guests with special needsWeight HandlingUp to 9 kg (20 lbs)Work SettingHotel, motel, resortSecurity and SafetyCriminal record checkWork Site EnvironmentNoisy;
  • HotTransportation / Travel InformationPublic transportation is not availableWork Conditions and Physical CapabilitiesFast-

  • paced environment; Work under pressure; Handling heavy loads; Physically demanding; Standing for extended periods; Bending, crouching, kneeling;
  • Overtime requiredWork Location InformationRural area; Staff accommodation availablePersonal SuitabilityInitiative; Effective interpersonal skills;
  • Flexibility; Team player; Excellent oral communication; Client focus; Reliability; Organized

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