Major Responsibilities :
Implements detailed plans and recommends policies / procedures regarding program specific requirements
Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government
Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations
Utilizes their political science background and / or public administration experience to monitor and implement City Council's agenda as it pertains to the City's real estate portfolio;
and leverages such assets to those ends through sound business case analysis
Develops program performance measures, goals and objectives and implements service improvements, policies and priorities to facilitate unit planning initiatives and Business functions
Supports and ensures the alignment of Divisional interests with the City's direction and other levels of government
Leads and advises on the development and implementation of cross-corporate issues on projects and reports by working with key stakeholders in various divisions
Provides accurate and timely advice based on financial analytics to the divisional senior management for input to decision making processes at Committee, Council, and for senior staff
Provides policy advice to divisional senior management on emerging issues that will impact divisional operations and ensures appropriate responses are developed for Council policy directives and / or stakeholders
Manages matters involving communications, including internal and external communication, correspondence and complaint investigation and response
Reviews and analyzes all Committee and Council documents including in-camera documents, and decision documents, to aid the divisional senior management in implementation of City Council directives
Maintains a continuous and thorough knowledge of current corporate and other divisional and cluster issues and initiatives
Undertakes research and provides evaluation of new business processes within the division including introduction of pilots, training and methodologies for implementation
Carries out cross divisional initiatives requiring co-ordination and response on behalf of the executive group or project management for larger scale initiatives
Ensures the division's business plan and its processes align with Council's strategic priorities and ensure progress on implementing the agenda
Provides strategic advice in the areas of performance measurement, performance data reporting, best practices and program review
Represents the division on key initiatives and maintains effective working relationships with politicians, senior management both internal and external to the division external boards and agencies and other levels of government
Undertakes research and analysis for the division and program areas and prepares comprehensive reports for the divisional senior management, Committees and Councils
Provides ongoing tracking and follow-up on Council directives and ongoing corporate / departmental divisional initiatives including monitoring of master divisional critical paths
Represents the divisional senior management regarding human resources matters including grievance procedures, meetings and organizational structure
Provides a confidential assessment of organizational issues and makes recommendations for next steps, including policy, procedural and structural change.
For mid- to large-scale structural changes, determines workload priorities and negotiates nature of role and process directly with the senior management team
Assists in the assessment and analysis of corporate organization effectiveness issues and conducts studies and prepares confidential reports with respect to program and service delivery changes;
management policies, systems, processes and practices; management restructuring; and organization change
Key Qualifications :
Post-secondary education in business / commerce, public administration, political science, or the approved equivalent combination of education and / or experience.
Considerable senior level experience in issues management, conflict resolution, problem-solving and customer service, researching and investigating priority and confidential matters.
Extensive experience in preparing and editing correspondence, briefing notes and reports for various audiences.
Experience managing multiple high priority projects (ideally with a real estate focus) and the ability to facilitate decision making in cross-divisional projects.
Experience in initiating, leading and implementing proactive continuous improvement initiatives, staying abreast of industry best practices and approaches.
Proven political acumen, judgement and insight including the ability to negotiate and achieve consensus among parties having different objectives.
Knowledge and ability to develop a performance management framework, including establishing, monitoring and reporting on key performance measures and indicators.
Ability to operate as a fully accountable program leader, identify needs, develop plans and strategies, coordinate and manage the implementation of programs and solutions in response to divisional issues.
Knowledge of municipal government operations, approval processes and political structure.
Ability to communicate effectively, both orally and in writing, at a professional level with senior management, consultants, staff from across the organization, including elected officials, external clients, vendors, other levels of government, etc.
Ability to exercise independent judgment and discretion in dealing with confidential human resources, real estate and property / leasing matters.
Knowledge and understanding of the administration of operating and capital budgets.
Knowledge of Real Estate practices, procedures and transactions is an asset.
Knowledge of financial and accounting concepts as they relate to real estate is an asset.