Desktop Engineering Specialist
Montreal, QC, US
5d ago

Job Description

The core responsibilities of this position include : - Engineer / sustain existing / new desktop related technologies into the firm.

  • Ensure products meet the necessary security, supportability, performance requirements.- Ensure we meet the businesss expectations around user experience.
  • Create, review, maintain and update documentation.- Provide 3rd line support to investigate & troubleshoot root causes.
  • Dissemination of knowledge amongst peers.Must Have Skills Set
  • Desktop / Laptop or Server Hardware Knowledge and Management in an enterprise environment.
  • Extensive experience with common third-party tools used to manage / support large environments. i.e. SCCM.
  • Knowledge of common Windows Infrastructure i.e. Active Directory / GPO / Client / PKI.
  • Deep technical understanding of Windows operating systems up to and including Windows 10 / Server 2019.
  • Strong troubleshooting mind-set (i.e. parsing event logs, SysInternals tools, analyzing memory dumps etc).
  • Experience of Automation and providing Self service Capability.
  • Advanced scripting skills with PowerShell.
  • Experience designing technical solutions to meet complex business requirements.
  • Ability to write technical and operational management documentation (system design and engineering documents, operational runbooks).
  • Desired Skills Set- Experience of Windows 10 Modern Management (Intune, Autopilot, Windows Virtual Desktop)- Experience with remote access solutions such as Microsoft Always On VPN.

  • Experience of System Center Orchestrator and SMA.- Experience of SCCM 3rd party vendor catalog.* / / EEO EmployerMinorities / Females / Disabled / Veterans / Gender Identity / Sexual Orientation / / *
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