Assistant Store Manager
Farm Boy Inc.
Oakville, Ontario, Canada
4d ago

Job Description

This position is responsible for assisting the Store Manager in the accomplishment of the day-to-day operation and management of the assigned store.

The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

  • Provide superior customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
  • Work with Store Manager, Department Managers and Retail Specialists to execute strategies aimed at successfully accomplishing stated goals (e.g. financial results).
  • Consistent and effective communication to lead the team, including one-on-one coaching, huddles, metrics, product knowledge and corporate policies and procedures.
  • Team development, interviewing, training, reviews, coaching, motivation and recognition all while maintaining a high level of confidentiality and trust.
  • Promote company policy (as communicated in management meetings, policy and procedure manuals, employee handbooks, written directives, Human Resources policies and etc.
  • to ensure compliance.

  • Assist in implementing the health and safety program and act on recommendations made by the Joint Health and Safety Committee.
  • Participate in community events and ensure Farm Boy’s continued community presence.
  • Support the Store Manager in the retail operations and deliverables (e.g. inventory, ordering, item maintenance, quality and rotation, shrink, merchandising, invoicing, scheduling, payroll).
  • Support and assist in the implementation of health and safety programs as well to act on recommendations made by the Joint Health and Safety Committee.
  • Ensure that the store is properly protected, as well that the opening and closing procedures are conducted timely and appropriately.
  • Respond to calls in the case of emergencies or an after-hours alarm.

  • Ensure that the stores financial information, safe management, document maintenance and retention; and preserve the integrity of individual front-end staff (e.
  • g., oversee refunds, cashiers’ over / short report, audit floats).

  • May be requested to undertake other related duties on a periodic basis.
  • Qualifications

  • Typically requires completion of a post-secondary program with an emphasis in business, plus 5 to 7 years of progressively responsible managerial experience in retail, preferably in the perishable food industry, or an equivalent combination of education and experience.
  • Successful completion of a Public Health Food Handler certification, Smart Serve plus Level A First Aid and Basic CPR certification, or the commitment to complete within 6 months.
  • Good knowledge of retail industry, food products and superior standards of quality.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Excellent organizational, interpersonal and analytical skills.
  • Excellent team building and team participation skills.
  • Ability to learn manual and automated systems / tools.
  • Experience in working with various computer software programs; e.g., Microsoft Office.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.
  • Work & Sensory Environment :

  • Providing service to several people or departments, working under many simultaneous deadlines.
  • Required to stand and walk for long periods of time during shift.
  • Required to lift, carry or handle heavy objects.
  • Additional Information


    Accommodation is available upon request for applicants and employees with disabilities.

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