Spanish Speaking CSR
ABL CAREERS
North York
17d ago

Description

Work for a company that has been established for over 30 years and provides a modern and comfortable work environment for its employees.

This is permanent position with opportunity for advancement!

Location : Victoria Park & Consumers Rd.

The Spanish / English Customer Service Outsource Representative is a professional, responsible, and goal-orientated individual who handles mainly in-

bound and occasional out-bound calls with a high degree of customer service and sensitivity.

Job Functions

  • Handle customer inquiries regarding the utility services
  • Successful and proactive sales and marketing of new products to existing customers
  • Compliance of strict guidelines regarding privacy and protection of consumer information
  • What Do We Offer?

  • Base rate of $14 / hr
  • Competitive remuneration with added performance incentives (with commission, the average employee makes between $16-18 / hr)
  • A fast, friendly, and challenging work environment
  • A comprehensive and paid introductory training program
  • On-going learning and professional development
  • Opportunities to grow within the organization
  • Part-time Position : Two shift options - 8 : 30am-1pm or 5pm to 9pm

    TRAINING IS 3 WEEKS MON-FRI 9AM-5PM STARTING AUG 20.

    What Are We Looking For?

  • A committed individual who is a fast learner and willing to grow within the business
  • Prior experience with customer service
  • An ability to work flexible shifts is a must
  • 1+ years of experience with customer service
  • Fluent in verbal and written Spanish AND English
  • Qualifications

    High school diploma preferred

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