Regional Manager
goeasy Ltd.
Laval, Quebec, CA
2d ago

Regional Manager easyfinancial

Territory : TBD

easyfinancial services offers personal loan services to Canadians across the nation. We strive to deliver high-quality service and great customer experiences, all while making financial services more accessible.

We pride ourselves on our commitment to our employees; competitive salaries, incentive plans, benefits and unlimited advancement opportunities.

If you excel in a fast-paced, ever-changing environment with dynamic and challenging results-driven work, your career possibilities at easyfinancial services are endless.

As Regional Manager, you will be responsible for providing leadership, direction and support to all easyfinancial branches within your portfolio.

The incumbent for this position will plan, implement and drive operations to ensure consistent growth in results and brand for easyfinancial.

This multi-faceted leadership role contributes to the bottom line by owning the hiring, development and retention of talent and managing the broader team’s performance through expert management practice.

As Regional Manager you will :

  • Create superior customer experiences by having team members engage, listen and understand the needs of potential customers for sales and match their needs to our financial lending solutions;
  • demonstrating compassion and empathy toward customers to be able to hear their story and help

  • Ensure that the goeasy brand promise is delivered by each location by knowing and implementing your business objectives, sales strategies, and ensuring ongoing sales and collection performance
  • Build, manage and develop an effective and high performing talent network within your region this is the way you grow your loan book!
  • Lead the interviewing, hiring, and training of sales employees and the planning, assigning, and directing of work; appraising performance
  • Oversee new business development and develop site by site strategies to meet sales goals and be accountable for a strong collections practice within the region
  • District Managers are accountable for the day-to-day operations of multiple locations within the Region and maintaining a voice with centralized leadership in the organization
  • Maintain frequent visibility and provide leadership to each store location and audit (both formally and informally) to ensure best practices are occurring for every sale
  • Provide strategic and operational planning input for the regional operations, and report progress and sales results
  • Oversee change management and implementation of new sales products, programs and operational procedures
  • What’s in it for you as a Regional Manager?

  • Competitive base pay and bonus structure
  • Annual all-inclusive trips (two times a year for conference and top performers)
  • Employee Purchase Plan for retail products
  • Allowance for vehicle mileage and other business resources
  • Culture that promotes ownership of your portfolio
  • What you need to work with us :

  • 3+ years of experience in a leadership capacity managing amulti-site operation (district or regional manager)
  • 3-5 years in a customer-facing targeted sales environment is a must; experience in either the consumer loan / personal finance or the pay day loan industries is strongly preferred
  • Exceptional sales management acumen with the ability to achieve consistent results through others
  • Solid negotiation and conflict resolution skills with an innate ability to remain calm and focused in difficult situations
  • Excellent Communication skills in English and French.
  • Demonstrated financial acumen to manage a P&L system with many levers; an ability to see business drivers and exercise sound judgment and decision-making
  • Be empathetic, compassionate and operate with integrity really care for customers!
  • Oriented as a decisive and hands-on leader with the ability to influence at all levels in an organization
  • Perform well under regular pressure to meet deadlines, quotas and / or must frequently deal with difficult issues related to process
  • Ability to multi-task, adapt to change in a fast-paced environment and to work independently (self-motivated)
  • Additional Information :

    We are open to a candidate based in any of the cities in the province provided they can meet the travel requirements to achieve success.

    This role involves frequent travel from location to location within the assigned region and on occasion to the corporate head office in Ontario and other business centers.

    A valid provincial driver’s license and your own vehicle is required. All candidates considered for hire must successfully pass credit, criminal and reference background checks.

    Candidates must be comfortable to provide schedule flexibility to meet the demands of the business. We thank all interested applicants, however we will only be contacting those for interview which possess the skills and qualifications and meet the requirements as outlined above.

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