Monitoring and Operations Center
Dassault Systemes
Montreal, QC, Canada
3d ago

Imagine New Horizons

The IT Monitoring and Operations Team is spread across several locations globally. This team is responsible for monitoring the Production infrastructure in a 24 / 7 environment and collaborates with Dassault Systèmes IT teams in the Americas, Europe and Asia.

We are currently building a team of four, for the Montreal’s Monitoring Operations Center, with 1 Team Lead and 3 Specialists, to join forces with the new team in Pune, India.

Do you have dreams? Do you enjoy challenges? Here at Dassault Systèmes, we empower people with passion to change the world.

Shape your career with3DS! #WeAre3DS

What will your role be?

As an IT Monitoring and Operations Center Specialist, you will be part of a 24 / 7 monitoring team and will be responsible to monitor the Production Infrastructure spread across various Data Centers and Offices of Dassault Systèmes worldwide.

The range of responsibilities includes Level 1 support to manage and maintain the uptime of critical Production Infrastructure and Network equipment globally, as well as creating documentation.

This is a full time permanent position, 40 hours a week and ranging between 8AM to 8 : 30 PM Eastern Standard Time.

The typical work schedule will be from 12 : 30PM to 9 : 30PM EST with 1-hour break. The team will cover 7 days a week; candidates are expected to work on a rotating schedule and should be available to work on weekends and on some holidays.

Even though the candidate will be part of a 24 / 7 / 365 working environment, we do not currently expect our Montreal team to work any night shifts.

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