Admin Coordinator / Team Assistant
CBI Health Group
Kanata, CA
3d ago

CBI Health Group is a leading, national, provider of integrated health solutions. Qualifying as a Best Managed Company in 2007, we have successfully re-

qualified annually since. In 2012 and in 2015 CBI Health Group was also recognized as one of Canada’s Most Admired Corporate Cultures.

CBI Health Group has formed one of the largest and most attractive home care organizations in Ontario. The CBI Health Group network provides diverse opportunities and strong career path development.

We are currently seeking a Full-time, Team Assistant (Monday through Friday, hours may vary) for the PSS and Private Services Program.

As a Team Assistant within our Kanata location, you’ll be part of a team assisting the Private supervisor to provide administrative and billing support to both patients and care providers.

You must be driven to help others in a compassionate and caring way while balancing the pressures of a busy environment.

This role is comprised of

As a Team Assistant, you will :

Undertake administrative duties including but not limited to filing, printing / creating new client charts, organizing files for storage, processing and assigning of new private referrals, input of private referral information both client and orders into system, contact with clients and funders re billing issues

  • Provide phone support to team and / or at front desk by triaging and managing incoming and outgoing phone calls from patients, care providers, referral sources and other
  • Enter and complete cancellation reports e.g. Automatic Provider Reports (APRs) as determined by the Supervisor
  • Ensure all documentation is completed in a timely manner and contains clear, appropriate and required information
  • Ensure data integrity and accuracy while using the Procura system.
  • Greet, assist and manage both staff / clients at the front desk in a manner that demonstrates the values of CBI Home
  • To be successful in the role of Team Assistant, you must :

  • Have exceptional customer service skills including excellent telephone etiquette
  • Demonstrated computer literacy skills including Microsoft Office (Word, Outlook, Excel)
  • Be able to remain calm in stressful situations
  • Demonstrate understanding and compassion when dealing with complex clients and challenging situations involving customers and field
  • Be a detail-oriented, adaptable and customer-focused team player
  • Combine strong interpersonal skills with analytical problem-solving abilities
  • Be self-directed, goal-oriented and able to manage time and priorities effectively
  • Possess medical knowledge or a medical background, and supervisory skills will be considered assets, and French speaking an asset
  • Contact us today to see how you can make a difference!

    Qualified candidates are encouraged to apply by submitting their resume and cover letter through the company website by February 15, 2019 12 : 00pm.

    CBI is an Equal Opportunity Employer. We thank all applicants for their interest in this position; however only candidates selected for an interview will be contacted.

    CBI Where people come to grow!

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