Bilingual Customer Service Representative
Robert Half Canada Inc
Mississauga, ON
1d ago

Openings for Customer Service Representatives!

Are you looking to expand your career as a Customer Service Representative? OfficeTeam has an excellent job opportunity for an articulate, highly-

skilled candidate. Be prepared to come into a dynamic and fast-paced environment in this role. If you're looking for work in Mississauga, Ontario and can work a full-

time position, this could be the Customer Service Representative opportunity for you!

Key responsibilities

  • Acts as a first point of contact between sales, credit, logistics and all cross functional areas
  • Daily open order reporting analysis to ensure orders are moving
  • Responsible for both Independent & Key Account customer order portfolios
  • Establish strong relationships within assigned account base
  • Accountable for order entry in an accurate and timely manner
  • Work with Logistics to ensure timely and efficient shipment of customer orders
  • Access customer profiles to ensure we are compliant with customer requirements
  • Returns processing and assist with Credit inquiry investigations
  • Answer French language customer calls; cross-selling required to maximize sales support
  • Constant follow up on customer requests in order to optimize sales
  • Reception; greet and assist visitors in a profesional manner
  • Manage samples reciepts and originization of showrooms and storage area.
  • Distribute mail and coordinate outgoing courier and mail
  • Manage Head Office supplies
  • About You

  • 2 or more years of experience in a similar role
  • Bilingual in French and English
  • Proficiency in Microsoft Excel
  • Strong communication and interpersonal skills
  • Contact Us Today

    For more information and immediate confidential consideration, please send your resume directly to Kirstie.denicola

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