Job Role : Senior Site Reliability Engineer (Sr.SRE)
Location : Toronto, Canada
At 247 .ai, we’re passionate about building software that solves problems. We count on our site reliability engineers (SREs) to empower our users with a rich feature set, high availability, and stellar performance level to pursue their missions.
As we expand our customer deployments, we are currently seeking an experienced SRE to deliver insights from massive scale data in real time.
Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.
Objectives of this Role
Daily and Monthly Responsibilities
Required Skills and Qualifications
About 24 7.ai
24 7.ai is a pre-IPO company backed by Sequoia Capital. We are redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, 24 7’s technology helps companies create a personalized, predictive and effortless customer experience across all channels.
We design, build and manage a suite of SaaS applications, all running on our Predictive Experience Platform to drive customer service and sales outcomes across the web, social, mobile, and voice channels.
We use design, predictive analytics and big data to improve customer service and increase sales for our customers.
The world’s largest and most recognizable brands are using intent-driven engagement from 24 7 to assist several hundred million visitors annually, through more than 1.
5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.
For more information, visit : www.247.ai