Reporting to the Regional Vice President, the adjuster is responsible for providing a consistently high level of service by investigating insurance claims for insurers or third parties, and negotiating settlement of the claims to the satisfaction of all parties.
PRINCIPAL DUTIES & RESPONSIBILITIES
Manages assigned claims while meeting company standards and quality, including conducting thorough investigations; determining coverage and validity of claims, interviewing and communicating with insured, claimants and witnesses;
inspecting claims sites, preparing reports and negotiating settlements
Maintains accurate records based on company standards and procedures, using company custom computer systems
Accurately and efficiently manages the billing for assigned files, within specified timelines
Assists with collection of accounts receivables for assigned claims
Assists with local marketing of the branch; attends professional and social events, and develops new business
Maintains an excellent working relationship with existing clients to further develop business
Requires a high level of mathematical and reasoning ability to calculate and analyse data to arrive at a logical conclusion
The ability to cope with extreme weather, environmental and driving conditions at any time of day or night.
Committed to continuous education to keep up-to-date with all industry and legislative issues and changes.
Has or is working toward CIP designation
Must be licensed or have the ability to obtain a provisional license
Must possess a valid driver's license
Must meet the physical needs of the job, including using ladders to inspect roofing / structural damage, and in some cases the ability to enter enclosed spaces
Proven adjusting and negotiating skills
Excellent interpersonal and communication skills, and computer proficiency