Process Specialist -Design, Automation/Transformation
BMO
Toronto, ON, CAN
3d ago

Job Family Group :

Customer Shared Services

Thank you for your interest in BMO Financial Group. We are currently working towards providing a better candidate experience by including all of our job descriptions in both English and French.

In the meantime, if this role is located in Quebec and / or New Brunswick please reference the French job description available below the English version.

Otherwise please see the job description below in English as per federal language requirements.

Nous vous remercions pour votre intérêt à l'égard de BMO Groupe financier. Nous travaillons actuellement à offrir une meilleure expérience aux candidats en publiant toutes nos descriptions de poste en français et en anglais.

Entre-temps, si ce poste est affiché au Québec ou au Nouveau-Brunswick, veuillez consulter la description de poste en français disponible sous la version anglaise.

Autrement, veuillez consulter la description de poste ci-dessous en anglais, conformément aux exigences fédérales en matière de langues.

Who we are

Looking to join a team of Process Design, Engineering and Automation experts who support transformational change in a fast-paced, dynamic environment?

Our team focuses on delivering simpler, more productive operational processes that enable measurable financial impact for our business and quality execution for our customers.

We are looking for new members who will challenge the status quo and deliver optimized solutions while working with multiple internal partners, front line and operations employees, and risk and control stakeholders.

About the role

You will be accountable to lead the identification, assessment, recommendation and implementation of new processes, process redesign, automation and improvements within all functions or product groupings supported by the P&C Canada Project Delivery unit.

As a key control point for process impacts of critical business activities, you will have significant involvement in analyzing and advising on business implications of options, to facilitate effective and comprehensive decision-making and sound risk management.

This includes leveraging Lean Six Sigma, process transformation and digitization tools and is rapidly expanding to include cutting edge robotics, Artificial Intelligence, and Machine Learning capabilities.

This role will have the accountability for the following :

Product and Process design, transformation, implementation and optimization

Risk and Control

Business Process Improvement

Process Transformation

Who You Are

You are an eager self-starter with an impeccable attention to detail who feels a personal sense of responsibility for getting the job done right the first time.

You are an active communicator who can clearly and effectively tailor your message for the right audience, while bringing together large groups with a deep understanding of the roles of all involved parties in order to meet a target goal.

You excel in an environment where problem-solving becomes second-nature and you can dive into problems to understand their root cause, while offering solutions within the risk appetite of the group.

You come from one of the following : Management consulting firms / Financial organizations / Change Management / Technical Implementations for automation software / Robotics / Automation / Process Design / Engineering

Why Us?

P & C Canada Project Delivery is a high-demand area as we offer our team members with a collaborative, high-energy work environment that welcomes diverse backgrounds and experiences.

You are provided with the autonomy to explore your areas of interest in a meaningful way. The breadth of our mandate and our cultural motivation to spearhead initiatives will have you exposed / involved in the processes of numerous areas within the bank, exposing you to differing viewpoints and objectives.

We offer you with an incredible resource tool belt / box to work with or play in!

Come join us and be a part of this incredible group of extremely talented people!

Knowledge :

University degree / college diploma or equivalent work experience

6 to 8 years of related experience

Solid knowledge of Lean process improvement methodology

Solid understanding of the Software Development Life Cycle (SDLC) and its relationship to business systems design and implementation.

Familiar with established process analysis and improvement tools

Familiar with products, operations and market practices

Solid knowledge of testing strategies, test plans and execution

Solid knowledge of standard desktop applications used by the business unit

Solid knowledge and understanding of the business units key products and services, processes and controls

Solid understanding of the business units risk and regulatory requirements

Strong knowledge of the business units transaction fulfillment procedures

Solid knowledge of departmental systems and applications

Solid knowledge of process and / or project management

Solid understanding of internal business partners business, services and organization

Skills :

Advanced analytical and problem-solving skills, with ability to analyze a component or components of a process to optimize system functionality

Strong change management skills

Strong planning skills (re finance, resource, strategy, business)

Strong risk management skills

Strong influencing and negotiating skills

Strong customer service and relationship management skills

Strong facilitation / presentation skills

Strong conflict management / resolution skills

Good coaching, mentoring and training skills

Strong teamwork skills

We’re here to help

At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people.

By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.We strive to help you make an impact from day one for yourself and our customers.

We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

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