Relationship Management Representative
PlanIT Search
toronto, ON, CA
11h ago
source : Monster
  • Responsibilities : Attend meetings with internal and external customers, make recommendations to develop and implement new methods to enhance the efficiency of the specific client’s process Maintain and update Action logs for weekly conference calls Ensure programming requirements are entered using our Programming Request System (PRS) and communicated promptly to IT according to GDCAMS process and procedures;
  • responsible for managing small customer launches an IT Development change Initiate, process and close client tests; ensure proper testing and signoff procedures are followed Enter and update sales orders and service according to customer contractual requirements Successfully resolve customer issues to the mutual satisfaction

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